iPhone
iPad
MacBook
iMac and Mac
Apple Watch
Samsung
Xiaomi
Huawei
OPPO
PlayStationFree two-way shipping
We pay shipping both ways; you can send your device from anywhere in Turkey.
Mail-in repair
Mail-in phone repair: free shipping both ways
Send your device free of charge with our partner courier from anywhere in Turkey. Diagnosis is free; once you approve, devices are usually repaired and shipped back the same day.
Free diagnosisEvery fault is inspected free of charge first
Free shippingFrom anywhere in Turkey, both ways
Invoiced partsReplaced parts are invoiced in your name
Flexible paymentIn store, mail order or bank transfer
How it works
Mail-in repair in four steps
Message us on WhatsApp before you send it; we will share the shipping details and the process.
Message us on WhatsApp
Tell us the model and the fault, and we will send you the details for shipping.
Pack and send
Send the device without a case; add a note with your phone number and the fault.
Free diagnosis
The device is inspected and we tell you the repair options; nothing is done without your approval.
Same-day return
Devices we receive by post are usually repaired and shipped back the same day.
With mail-in repair
Just like visiting the store
Free diagnosis
The fault is inspected first; we tell you the repair options and the price.
Invoiced parts
Replaced parts are invoiced in your name; we offer OEM, original and refurbished options.
Before you send it
Prepare your device
Data is usually preserved during a repair, and board-level repairs also aim to keep your data. Still, you need to back up your data before sending (backups are the customer’s responsibility).
Wrap the device against knocks before boxing it. You can pay by mail order or bank transfer; payment details are sent to you after you approve the repair.
From our workshop
Our YouTube channelSee the repair up close
Repair videos from the Teknoway workshop (in Turkish). Each video loads from YouTube when you press play.
Customer reviews
What our customers say
★★★★★
I think you will be pleased with their approach, their helpfulness and their care.
OCOur customerCustomer review · Translated from Turkish
★★★★★
This is the place I have shopped at with endless trust and sincerity for 20 years, since the Cep Market days. I am so glad you are here; Teknoway is the only place for me.
CTCavidan T.Customer review · Translated from Turkish
★★★★★
A very good business with friendly staff, and they answered every question I had in full. Thank you, Teknoway.
PParlakplaystationCustomer review · Translated from Turkish
From our customers’ reviews. All reviews
Blog
All articlesRelated articles
Screen replacement from Gebze: by courier or Marmaray to Kadıköy
Cep Market has no store in Gebze; screen replacements are done at the store in Söğütlüçeşme, Kadıköy. From Gebze you can send your phone free both ways with our partner courier; devices received by courier are generally repaired and shipped back the same day. The Marmaray line also stops at Söğütlüçeşme.
FAQ
Frequently asked questions
Do I pay for shipping?
No. We pay shipping both ways.
When will I get my device back?
Devices we receive by post are usually repaired and shipped back the same day. Delivery time depends on your region.
How do I pay?
For mail-in repairs you can pay by mail order or bank transfer. Payment details are sent to you after you approve the repair.
What if I do not want the repair?
Nothing is done without your approval. Diagnosis is free; if you decide not to repair, your device is sent back to you.
Mail-in repair
Free shipping from all of Turkey
We pay shipping both ways. Devices we receive by post are usually repaired the same day and shipped back the same day.
Freeboth waysSame dayrepair and return
Message us about shippingDelivery time
1234
working daysMarmara
1 – 2 working days
Aegean
1 – 3 working days
Mediterranean
1 – 3 working days
Black Sea
2 – 4 working days
Please send without a case and add a note with your phone number and the fault.