Skip to content
Söğütlüçeşme · Kadıköy / Istanbul Free two-way shipping across Turkey
Closed now · opens today at 09:30Closed · opens at 09:30 +90 537 958 02 02 TREN
Call now+90 537 958 02 02
Blog2 min read

Forgot your iCloud password on iPhone? Resetting your Apple Account password

Your iCloud password is your Apple Account password. If you have an iPhone that is signed in, you can reset it from the phone in a few steps. Without a trusted device, use iforgot.apple.com or Apple’s account recovery process.

Cep Market Repair TeamIn Kadıköy since 2006
Key points
  • The easiest way is Settings › [your name] › Sign-In & Security › Change Password on a signed-in iPhone.
  • For this you need the iPhone’s own passcode (the screen lock code).
  • Without a trusted device, use iforgot.apple.com or the Apple Support app on someone else’s device.
  • If you cannot get verification codes, Apple’s account recovery can take a few days.
  • Repair shops cannot unlock an Apple Account; the password can only be reset through Apple.

01Are the iCloud password and Apple Account the same?

Yes. You sign in to iCloud, the App Store and other Apple services with the same Apple Account. What we call the “iCloud password” is this account’s password. Apple now calls what used to be the Apple ID an Apple Account; your email address and password stay the same.

02Method 1: Resetting from your iPhone

If you have a signed-in iPhone or iPad, this is the recommended way.

  1. Open Settings. Tap your name at the top.
  2. Go to Sign-In & Security.
  3. Tap Change Password. Enter the iPhone’s passcode (the screen lock code).
  4. Set a new password. Follow the onscreen steps.

Menu names may differ slightly between iOS versions.

03Method 2: From another device or the web

  • Someone else’s device. In the Apple Support app on a friend’s iPhone, use Reset Password › Help Someone Else to reset your own account.
  • Web. Go to iforgot.apple.com, enter your Apple Account email or phone number and follow the steps. This can take longer than resetting on a trusted device.
  • Mac. System Settings › [your name] › Sign-In & Security › Change Password.

04Method 3: Account recovery

If you cannot reset the password and cannot get verification codes, Apple’s account recovery process starts. Depending on the information you can provide to verify your identity, it can take a few days or longer.

Your situationRoute
You have a signed-in iPhoneChange Password in Settings
No trusted device, but you have your numberApple Support app or iforgot.apple.com
You cannot get codesAccount recovery

05If the screen does not work

You need a working screen to reset the password from the phone. If the screen is broken or shows nothing, it may need repairing first; data is usually preserved during the repair, but back up your data first. Choose your model on our iPhone models page, or see all repair types.

Brand › Model › Repair listChoose your model, ask about the faultiPhone models
FAQ

Frequently asked questions

01

I forgot my iCloud password. Will my data be deleted?

Resetting the password does not delete your data. You continue with the same account and a new password.

02

Can a phone repair shop reset my iCloud password?

No. An Apple Account password can only be reset by the account owner through Apple’s methods.

03

How long does account recovery take?

Depending on the information you can provide to verify your identity, it can take a few days or longer.

04

Can I reset my Apple Account password from a computer?

Yes. Start a reset at iforgot.apple.com with your account’s e-mail address; a trusted device or phone number is needed to verify it.

Customer reviews

What our customers say

★★★★★

Today we had an original battery replacement on our iPhone 14 Pro done by Can, and we thank him very much for his kindness, his speed and his professional support. You can come with no question marks in your mind. I recommend it 👍

Özgür Can K.Customer review · Translated from Turkish
★★★★★

They replaced the battery of an iPhone 11 in 20 minutes and handed the device back.

Selçuk S.Customer review · Translated from Turkish
★★★★★

They replaced the screen of my iPhone 17 Pro Max with an original one within an hour. Emir and Kerem looked after me very well. An amazing business.

Ali E.Customer review · Translated from Turkish
★★★★★

Thank you, I had my device repaired: front glass replacement on a 17 Pro Max within an hour.

AhkCustomer review · Translated from Turkish
★★★★★

My brother Kerem welcomed us wonderfully; he truly knows the whole workshop by heart. Can, my doctor, left his mark on an iPhone that nobody else could fix. Thank you.

Saidovski M.Customer review · Translated from Turkish
★★★★★

I had the front glass of a 14 Pro Max replaced and I am pleased. Well done.

Alp Tunahan T.Customer review · Translated from Turkish
★★★★★

I had the screen and battery of my 14 Pro Max replaced and I am very pleased. Thanks for your work.

Oğuzhan O.Customer review · Translated from Turkish
★★★★★

I think you will be pleased with their approach, their helpfulness and their care.

Our customerCustomer review · Translated from Turkish

From our customers’ reviews. All reviews

Blog

More articles

All articles
Blog1 min read

Phone works but the screen is black: what to do

If your phone rings or vibrates but the screen is black, the phone is on; the problem is the screen or its connection. Force restart and charge it first. Shine a torch close to the screen in the dark: a faint picture means a backlight fault. If it started after a drop or liquid, the screen is usually replaced.

Read article
Blog1 min read

Lines on the phone screen: causes and fixes

Vertical, horizontal or coloured lines on the screen usually mean the display panel or its connection is damaged. A quick screenshot test tells you in seconds whether the problem is software or the panel.

Read article
Is your iPhone screen not working?

You need a working screen to reset the password; screen diagnosis is free. Send us the model on WhatsApp.

+90 537 958 02 02