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Blog2 min read

iMac will not turn on: power supply or logic board?

If your iMac does not respond at all when you press the button, or the fan spins but the screen stays dark, the cause may be the power side, the display or the logic board. Start with the simple checks; the symptoms hint at which part has failed.

Cep Market Repair TeamIn Kadıköy since 2006
Key points
  • First check the power cable, the socket and any external accessories.
  • No sound, light or fan at all usually points to the power supply or power input.
  • If the fan spins and you hear the startup sound but the screen is dark, the display or video circuit may be at fault.
  • Even with a logic board fault, your data is often safe if the drive is intact.
  • When carrying an iMac, never press the screen against a surface; use the original box or thick padding.

01If your iMac will not turn on, try these first

  1. Check the power cable. Make sure it is fully seated in the iMac and the socket; try another socket.
  2. Remove accessories. Unplug external drives, USB sticks and other accessories and try again.
  3. Hold the power button. Hold it for a few seconds, release it, then press once to try to start.
  4. Check the display. If you hear the fan or the startup sound, try turning up the brightness.

02Signs of a power supply fault

  • No response at all. Pressing the button gives no light, sound or fan movement.
  • A short click, then silence. It seems to start and stops at once.
  • A burning smell. You notice a smell after a power cut or surge.

03Signs of a logic board fault

SymptomLikely causeWhat to do
Fan spins, screen darkVideo circuit or displayDiagnosis
Starts, then turns off by itselfPower or logic boardDiagnosis
No startup sound, fan at full speedLogic boardBoard-level repair
Will not start after liquid contactOxidationUnplug and bring it in

04Repair and your data

At diagnosis, the power supply and power input are measured first, then the logic board and the display are checked. If the drive is intact, your data is usually kept during the repair; still, keep a backup if you can. We tell you the repair options, and nothing is done without your approval. For iMac models, see our iMac and Mac repair and iMac 24-inch M4 pages.

Brand › Model › Repair listChoose your model, ask about the faultiMac and Mac models

05How to get your iMac to us

Visit our store

Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.

Send it by post

Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.

Motorbike courier

Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.

FAQ

Frequently asked questions

01

Does an iMac that will not turn on mean data loss?

Not always. If the fault is in the power supply or the logic board and the drive is intact, the data is usually safe.

02

How do you tell a power supply fault from a logic board fault?

No response at all suggests the power side; a spinning fan with a dark screen suggests the video circuit or the logic board. Diagnosis confirms the cause and is free.

03

How should I carry my iMac to the service?

Without pressing the screen on any surface, in its original box or wrapped in thick padding. You can also send it by post.

04

Could the iMac’s power cable be faulty?

It could. Try another socket and a working power cable; if it still does not start, the power supply and board should be checked.

Customer reviews

What our customers say

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I think you will be pleased with their approach, their helpfulness and their care.

Our customerCustomer review · Translated from Turkish
★★★★★

This is the place I have shopped at with endless trust and sincerity for 20 years, since the Cep Market days. I am so glad you are here; Teknoway is the only place for me.

Cavidan T.Customer review · Translated from Turkish
★★★★★

A very good business with friendly staff, and they answered every question I had in full. Thank you, Teknoway.

ParlakplaystationCustomer review · Translated from Turkish
★★★★★

A company I have known for a long time that helps in every way it can. I definitely recommend dropping by and at least listening to their ideas and advice.

Murat Y.Customer review · Translated from Turkish
★★★★★

We had a screen protector fitted, and they gave us gifts I think were worth more than the screen protector. Most of all, thank you for the friendly welcome.

Mehmed P.Customer review · Translated from Turkish
★★★★★

Can looked after me very well and fixed the phone flawlessly. Thank you. When the repair was done, I realised I had left my phone with real experts.

Mustafa Ö.Customer review · Translated from Turkish
★★★★★

Decent, genuine people with amazing care and attention. God bless them, wonderful people.

Can Ç.Customer review · Translated from Turkish
★★★★★

You looked after me very well, thank you. I am pleased.

Mustafachef58 Z.Customer review · Translated from Turkish

From our customers’ reviews. All reviews

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Is your iMac not turning on?

Power supply and logic board faults are diagnosed free of charge. Send us the model on WhatsApp.