- First leave it on charge for at least half an hour.
- Then force restart it.
- The new battery may have arrived nearly empty.
- If it will not start, the connector, a faulty battery or cable damage may be the cause.
- Back up your data before the repair.
01Step by step
- Charge it. Leave it on an original or compatible charger for at least half an hour.
- Force restart. The button order depends on the model.
- Cable and adapter. Try another cable and adapter.
- Go back to the shop. Ask the shop that did the repair to check the connector and battery.
02Likely cause by symptom
| Symptom | Likely cause |
|---|---|
| Started after charging | The battery arrived empty |
| No charging icon at all | Connector or faulty battery |
| Shuts down at the Apple logo | Faulty battery or cable |
| Black screen, sound works | Screen cable not seated |
See also iPhone battery replacement and does a battery replacement reset the phone.
Brand › Model › Repair listChoose your model, ask about the faultiPhone models03How to get your phone to us
Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.
Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.
Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.
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