- Battery swelling does not reverse; the fix is a battery replacement.
- When you notice swelling, unplug the phone and turn it off.
- Do not puncture, press or heat a swollen battery; it can catch fire.
- The most common causes are ageing, heat and unsuitable chargers.
- Back up your data before the repair; diagnosis is free.
01Why do batteries swell?
Gas can build up inside lithium batteries over time. The gas swells the battery pouch and pushes on the back cover or the screen.
- Ageing. Common in batteries used for a long time.
- Heat. Phones charged in the sun, in a car or under a pillow.
- Unsuitable chargers. Poor-quality adapters and cables.
- Knocks and liquid. The battery’s inner structure can be damaged.
02What to do when you notice swelling
- Unplug it. Do not keep charging a swollen battery.
- Turn the phone off. Keep the battery from heating further.
- Put it somewhere cool and safe. Keep it away from flammable things.
- Back up your data. If the phone turns on, back up first.
- Get the battery replaced. Data is usually preserved during a repair; still, back up your data before the repair.
03Signs of swelling
| Sign | What it means |
|---|---|
| The back cover or screen edge has opened | The battery is swelling |
| The screen has lifted, touch has failed | Swelling is pressing on the screen |
| The phone rocks on a table | The back cover has bulged |
| The charge drains fast and the phone warms up | The battery may be worn |
Choose your model on our Samsung models or iPhone models page and ask about a battery replacement.
Brand › Model › Repair listChoose your model, ask about the faultSamsung models04How to get your phone to us
Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.
Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.
Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.
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