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Söğütlüçeşme · Kadıköy / Istanbul Free two-way shipping across Turkey
Open now · until 20:30Open · until 20:30 +90 537 958 02 02 TREN
Blog1 min read

Doorstep phone repair: have your phone collected and returned

If you cannot take your phone to a repair shop, you do not need to leave home: within Istanbul a motorbike courier collects the phone from your door and brings it back after the repair. The repair is done in store, with the tools and testing it needs. From outside Istanbul, ship with free two-way partner courier.

Cep Market Repair TeamIn Kadıköy since 2006
Key points
  • Within Istanbul a motorbike courier collects and returns your phone.
  • The repair is done in store, with tools and testing.
  • Partner courier shipping is free both ways from anywhere in Turkey.
  • Diagnosis is free; nothing is done without your approval.
  • Back up before sending.

01Why is the repair done in store?

Screen, battery and board repairs need heaters, special tools, a clean work area and test equipment. So the repair is done in the store; without leaving home, your phone is collected from your door and brought back after the repair.

02Options

OptionFor whom?
Motorbike courierWithin Istanbul, collection and return
Partner courierAll of Turkey, free both ways
Visit the storeSöğütlüçeşme, Kadıköy

Motorbike courier details are on our motorbike courier repair page, and shipping details on our mail-in repair page.

03Before sending

  1. Back up. Data is usually preserved during a repair; still, you need to back up before the repair.
  2. Remove the case and accessories. Send only the device.
  3. Add a note. Include a short note with the fault and your phone number.
  4. Approval. The price is sent after diagnosis; nothing is done without your approval.
Brand › Model › Repair listChoose your model, ask about the faultiPhone models

04How to get your phone to us

Visit our store

Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.

Send it by post

Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.

Motorbike courier

Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.

FAQ

Frequently asked questions

01

Do you repair phones at my home?

The repair is done in store; within Istanbul a motorbike courier collects the phone from your door and brings it back after the repair.

02

I am outside Istanbul. What should I do?

You can ship from anywhere in Turkey with our partner courier; shipping is free both ways.

03

When do I find out the price of a phone sent by courier?

The price is sent by message after diagnosis; nothing is done without your approval.

04

Will the repair delete my data?

Data is usually preserved during a repair; still, you need to back up your data before the repair starts (backups are the customer’s responsibility).

Customer reviews

What our customers say

★★★★★

I think you will be pleased with their approach, their helpfulness and their care.

Our customerCustomer review · Translated from Turkish
★★★★★

This is the place I have shopped at with endless trust and sincerity for 20 years, since the Cep Market days. I am so glad you are here; Teknoway is the only place for me.

Cavidan T.Customer review · Translated from Turkish
★★★★★

A very good business with friendly staff, and they answered every question I had in full. Thank you, Teknoway.

ParlakplaystationCustomer review · Translated from Turkish
★★★★★

A company I have known for a long time that helps in every way it can. I definitely recommend dropping by and at least listening to their ideas and advice.

Murat Y.Customer review · Translated from Turkish
★★★★★

We had a screen protector fitted, and they gave us gifts I think were worth more than the screen protector. Most of all, thank you for the friendly welcome.

Mehmed P.Customer review · Translated from Turkish
★★★★★

Can looked after me very well and fixed the phone flawlessly. Thank you. When the repair was done, I realised I had left my phone with real experts.

Mustafa Ö.Customer review · Translated from Turkish
★★★★★

Decent, genuine people with amazing care and attention. God bless them, wonderful people.

Can Ç.Customer review · Translated from Turkish
★★★★★

You looked after me very well, thank you. I am pleased.

Mustafachef58 Z.Customer review · Translated from Turkish

From our customers’ reviews. All reviews

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Let us collect your phone

Send the model, fault and your district on WhatsApp; we plan the courier.