- Within Istanbul a motorbike courier collects and returns your phone.
- The repair is done in store, with tools and testing.
- Partner courier shipping is free both ways from anywhere in Turkey.
- Diagnosis is free; nothing is done without your approval.
- Back up before sending.
01Why is the repair done in store?
Screen, battery and board repairs need heaters, special tools, a clean work area and test equipment. So the repair is done in the store; without leaving home, your phone is collected from your door and brought back after the repair.
02Options
| Option | For whom? |
|---|---|
| Motorbike courier | Within Istanbul, collection and return |
| Partner courier | All of Turkey, free both ways |
| Visit the store | Söğütlüçeşme, Kadıköy |
Motorbike courier details are on our motorbike courier repair page, and shipping details on our mail-in repair page.
03Before sending
- Back up. Data is usually preserved during a repair; still, you need to back up before the repair.
- Remove the case and accessories. Send only the device.
- Add a note. Include a short note with the fault and your phone number.
- Approval. The price is sent after diagnosis; nothing is done without your approval.
04How to get your phone to us
Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.
Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.
Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.
iPhone
iPad
MacBook
iMac and Mac
Apple Watch
Samsung
Xiaomi
Huawei
OPPO
PlayStation
