- Repairs are done at the store in Söğütlüçeşme, Kadıköy.
- From Avcılar, you can send it by motorbike courier.
- The partner courier is free both ways.
- Back up before sending.
- Diagnosis is free; nothing is done without your approval.
01Three ways from Avcılar
| Way | How |
|---|---|
| Motorbike courier | Send your address and the fault on WhatsApp; availability and time are confirmed |
| Partner courier (mail-in) | Free both ways from anywhere in Turkey; shipping details come by message |
| Coming to the store | Bring it to our store in Söğütlüçeşme, Kadıköy |
The courier options (pick-up, return or both) are on our motorbike courier repair page, and sending by courier on our mail-in repair page.
02Before sending
- Back up. Data is usually preserved during a repair; still, you need to back up before sending.
- Remove the case. Send the phone without its case.
- Leave a note. Add a note with your phone number and the fault.
- Passcode. It may be needed for testing; tell us if you would rather not share it.
03What happens next?
When the phone reaches the store, a free diagnosis is done and the repair options and price are sent to you. If you approve, the repair is done, the replaced part is invoiced and the phone is sent back the way you choose. Store address: Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy.
Brand › Model › Repair listChoose your model, ask about the faultiPhone models04How to get your phone to us
Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.
Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.
Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.
iPhone
iPad
MacBook
iMac and Mac
Apple Watch
Samsung
Xiaomi
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OPPO
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