- The time depends on the fault type, parts and testing.
- No exact time can be given before diagnosis.
- With liquid contact, cleaning and observation can add time.
- Part availability affects the time.
- The time and price are sent to you before approval.
01What decides the time?
| Factor | Effect on time |
|---|---|
| Diagnosis | A board fault is found by measurement; outside causes come first |
| Fault type | A single IC swap differs from a spread fault |
| Parts | If the IC or component is not in stock, it is ordered |
| Liquid contact | The board needs cleaning and drying |
| Testing | Checking functions after the repair takes time |
02Why is no exact time given in advance?
With board faults, the problem seen at first can turn out to depend on another area during measurement. A time given without diagnosis would be misleading. At Cep Market, after diagnosis you are told where the fault is, whether the repair can be done, its risk, the price and the estimated time; nothing is done without your approval. Cost factors are in motherboard repair cost.
03What can you do while you wait?
- Check your backup. If you have a cloud backup, you can restore it to a new or spare phone.
- Take your SIM. You can use your line in another phone.
- Protect your accounts. Keep access to your SIM for two-step verification.
The general process for board faults is on our motherboard repair page.
Brand › Model › Repair listChoose your model, ask about the faultSamsung models04How to get your phone to us
Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.
Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.
Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.
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