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Blog1 min read

How to tell if an iPhone charger is genuine

A genuine Apple adapter has clear, even printing with the Apple logo and the words Designed by Apple in California; its surface is smooth and the parts feel solid. Print errors, very light weight or a loose plug suggest a fake. If the iPhone says the accessory may not be supported, change the cable.

Cep Market Repair TeamIn Kadıköy since 2006
Key points
  • Genuine adapters have clear, even printing.
  • They show the Apple logo and Designed by Apple in California.
  • Fakes are usually light and loose.
  • The “not supported” alert points to the cable.
  • Certified third-party products can be used safely.

01Genuine or fake?

CheckGenuineMay be fake
PrintingClear, evenBlurry, misspelt
LogoNeat Apple logoCrooked or different
Weight and finishSolid, smoothLight, visible seams
PlugFits tightlyLoose, wobbly
UseNormal warmthOverheating, smell

02What should you do?

  1. Inspect. Check the printing and seams under good light.
  2. Watch the alert. Change the cable if the “not supported” alert appears.
  3. Certification. Prefer Apple or certified brand products.
  4. Heat. Stop using an adapter that overheats or smells.
iPhone “This accessory may not be supported” warning

See also iPhone charger amps and watts and using an original charger on another phone.

Brand › Model › Repair listChoose your model, ask about the faultiPhone models

03How to get your phone to us

Visit our store

Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.

Send it by post

Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.

Motorbike courier

Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.

FAQ

Frequently asked questions

01

How can I tell an iPhone charger is genuine?

Check the print quality, logo, weight, finish and how the plug fits; ask the seller for an invoice if unsure.

02

What does “This accessory may not be supported” mean?

The cable or accessory may be uncertified or damaged; replace it.

03

Can a non-genuine charger harm an iPhone?

Uncertified and fake adapters carry risks of heat, faults and safety problems.

04

Can I use a certified charger from another brand?

Yes. Certified products with suitable power can be used safely.

Customer reviews

What our customers say

★★★★★

Today we had an original battery replacement on our iPhone 14 Pro done by Can, and we thank him very much for his kindness, his speed and his professional support. You can come with no question marks in your mind. I recommend it 👍

Özgür Can K.Customer review · Translated from Turkish
★★★★★

They replaced the battery of an iPhone 11 in 20 minutes and handed the device back.

Selçuk S.Customer review · Translated from Turkish
★★★★★

They replaced the screen of my iPhone 17 Pro Max with an original one within an hour. Emir and Kerem looked after me very well. An amazing business.

Ali E.Customer review · Translated from Turkish
★★★★★

Thank you, I had my device repaired: front glass replacement on a 17 Pro Max within an hour.

AhkCustomer review · Translated from Turkish
★★★★★

My brother Kerem welcomed us wonderfully; he truly knows the whole workshop by heart. Can, my doctor, left his mark on an iPhone that nobody else could fix. Thank you.

Saidovski M.Customer review · Translated from Turkish
★★★★★

I had the front glass of a 14 Pro Max replaced and I am pleased. Well done.

Alp Tunahan T.Customer review · Translated from Turkish
★★★★★

I had the screen and battery of my 14 Pro Max replaced and I am very pleased. Thanks for your work.

Oğuzhan O.Customer review · Translated from Turkish
★★★★★

I think you will be pleased with their approach, their helpfulness and their care.

Our customerCustomer review · Translated from Turkish

From our customers’ reviews. All reviews

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Is your iPhone not charging?

Charging faults are diagnosed free of charge. Send us the model on WhatsApp.

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