- Check the Settings › Battery › Battery Health screen.
- A “Service” recommendation means the battery should be replaced.
- Unexpected shutdowns and a performance management message are warnings.
- If it is swelling, stop using the phone.
- Back up your data before a battery replacement.
01What does the Battery Health screen show?
- Open Settings › Battery › Battery Health (the menu name can vary slightly by iOS version).
- Maximum Capacity. How much charge the battery holds now compared with when it was new.
- Peak Performance Capability. Whether the battery can supply the power the phone needs.
- Service recommendation. If the battery is clearly worn, an information message appears on this screen.
02Signs your battery is failing
| Sign | What it means |
|---|---|
| “Service” recommendation | The battery should be replaced |
| Shutting down while showing charge | The battery cannot supply enough power |
| Performance management message | The phone is slowed to prevent shutdowns |
| Fast draining, heating | Wear or another fault |
| Back or screen lifting | Swelling: stop using it |
How to tell battery life is ending on any phone is in how to tell your phone battery is worn out.
03What happens at the replacement?
Diagnosis is free and shows whether the battery or another part is the cause. Battery options and the price are explained; nothing is done without your approval. On some iPhone models, a battery Apple does not recognise may show an information note in Battery Health; the battery works normally. Details are on our battery replacement page.
Brand › Model › Repair listChoose your model, ask about the faultiPhone models04How to get your phone to us
Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.
Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.
Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.
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