- On iPhone: Settings › General › About › Model Name.
- On Samsung and most Android phones: Settings › About phone.
- The model name (e.g. Galaxy S24) and model number (e.g. SM-…) are different; both help with parts and accessories.
- If the phone does not turn on, check the box, the invoice or an IMEI lookup.
- When asking for a repair quote, the model name is enough.
01Model name vs model number
The model name is the name the phone is sold under: iPhone 15, Galaxy A55, Redmi Note 13. The model number is the manufacturer’s internal code: a number starting with A on iPhone, a code starting with SM- on Samsung. One model name can have several model numbers for different countries. The model name is enough for a case or screen protector; the model number also helps when choosing spare parts.
02Finding your iPhone model
- Open Settings. Go to General › About.
- Look at Model Name. Your phone’s name is shown here.
- See the model number. Tap the Model Number line to see the number starting with A.
If the phone does not turn on, on iPhone 8 and later remove the SIM tray; the model number is printed inside the slot. On older iPhones it is on the back cover.
03Samsung and other Android phones
- Samsung: Settings › About phone. The model name and the model number starting with SM- appear here.
- Xiaomi, Redmi, POCO: the device name is under Settings › About phone.
- Other brands: Settings › About phone or System › About.
Menu names can differ slightly between software versions. Typing “about” into the settings search finds the right section on most phones.
04If the phone does not turn on
| Where | What it shows |
|---|---|
| Box | Model name and often the model number |
| Invoice | Model name |
| iPhone SIM tray or back cover | Model number starting with A |
| IMEI lookup | Registered brand and model |
The IMEI number is printed on the box and the invoice. If the phone turns on, you can also dial *#06# to see it. In Turkey, entering it into the IMEI lookup on e-Devlet shows the device’s registered brand and model.
05After you find your model
When asking for a repair quote, just send the model name and the fault. Choose your model on our iPhone models or Samsung models page to see the repair list.
Brand › Model › Repair listChoose your model, ask about the faultiPhone models
iPhone
iPad
MacBook
iMac and Mac
Apple Watch
Samsung
Xiaomi
Huawei
OPPO
PlayStation
