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Blog1 min read

iPhone AssistiveTouch not working: fixes

If AssistiveTouch has disappeared on your iPhone, first check that Settings › Accessibility › Touch › AssistiveTouch is on. A triple press may have turned it off via the Accessibility Shortcut. If Idle Opacity is very low, the button is hard to see. If it continues, restart the phone or use Reset All Settings.

Cep Market Repair TeamIn Kadıköy since 2006
Key points
  • AssistiveTouch is turned on in Accessibility › Touch.
  • The triple-press shortcut may have turned it off.
  • Low opacity can make the button invisible.
  • The button may have moved to the screen edge.
  • Reset All Settings does not delete data.

01Likely cause by symptom

SymptomLikely cause
Button disappears by itselfAccessibility Shortcut
Button very faintIdle Opacity
Button not where it wasMoved to the screen edge
Menu will not openSoftware freeze

02Step by step

  1. Turn it on. Turn on Settings › Accessibility › Touch › AssistiveTouch.
  2. Shortcut. In Settings › Accessibility › Accessibility Shortcut, untick AssistiveTouch.
  3. Opacity. Increase Idle Opacity in the AssistiveTouch settings.
  4. Restart. Turn the phone off and on.
  5. Reset settings. Try Settings › General › Transfer or Reset › Reset › Reset All Settings.

Menu names vary by iOS version.

See also iPhone power button broken and iPhone side button pressing itself.

Brand › Model › Repair listChoose your model, ask about the faultiPhone models

03How to get your phone to us

Visit our store

Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.

Send it by post

Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.

Motorbike courier

Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.

FAQ

Frequently asked questions

01

Why did AssistiveTouch disappear on my iPhone?

The triple-press shortcut may have turned it off, opacity may be low or the setting is off.

02

How do I turn on AssistiveTouch?

Turn it on in Settings › Accessibility › Touch › AssistiveTouch.

03

Does Reset All Settings delete data?

No. It resets settings; photos, messages and apps stay.

04

My buttons are broken; what should I do?

AssistiveTouch is a stopgap; have the button or flex cable checked for repair.

Customer reviews

What our customers say

★★★★★

Today we had an original battery replacement on our iPhone 14 Pro done by Can, and we thank him very much for his kindness, his speed and his professional support. You can come with no question marks in your mind. I recommend it 👍

Özgür Can K.Customer review · Translated from Turkish
★★★★★

They replaced the battery of an iPhone 11 in 20 minutes and handed the device back.

Selçuk S.Customer review · Translated from Turkish
★★★★★

They replaced the screen of my iPhone 17 Pro Max with an original one within an hour. Emir and Kerem looked after me very well. An amazing business.

Ali E.Customer review · Translated from Turkish
★★★★★

Thank you, I had my device repaired: front glass replacement on a 17 Pro Max within an hour.

AhkCustomer review · Translated from Turkish
★★★★★

My brother Kerem welcomed us wonderfully; he truly knows the whole workshop by heart. Can, my doctor, left his mark on an iPhone that nobody else could fix. Thank you.

Saidovski M.Customer review · Translated from Turkish
★★★★★

I had the front glass of a 14 Pro Max replaced and I am pleased. Well done.

Alp Tunahan T.Customer review · Translated from Turkish
★★★★★

I had the screen and battery of my 14 Pro Max replaced and I am very pleased. Thanks for your work.

Oğuzhan O.Customer review · Translated from Turkish
★★★★★

I think you will be pleased with their approach, their helpfulness and their care.

Our customerCustomer review · Translated from Turkish

From our customers’ reviews. All reviews

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Are your iPhone buttons faulty?

Button faults are diagnosed free of charge. Send us the model on WhatsApp.

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