- The screen locking by itself is a typical sign.
- Siri and Emergency SOS may open by accident.
- A tight case can keep pressing the button.
- Turn off the SOS button call options for now.
- If it continues, the button or flex cable is replaced.
01Likely cause by symptom
| Symptom | Likely cause |
|---|---|
| Started with a new case | Case pressing the button |
| Button stuck, not springing back | Dirt or liquid contact |
| Button soft, no click | Worn button |
| Started after a drop | Button or flex damage |
02What should you do?
- Remove the case. Test without it; if the problem stops, change the case.
- Clean it. Clean around the button with a soft, dry brush.
- Emergency SOS. In Settings › Emergency SOS, turn off Call with Hold and Release and Call with 5 Presses.
- Siri. In Settings › Siri, turn off opening Siri with the side button.
- AssistiveTouch. Turn it on in Settings › Accessibility › Touch and lock with the on-screen button.
Menu names vary by iOS version. Turn the SOS options back on after the repair.
See also iPhone power button broken and iPhone silent switch toggles by itself.
Brand › Model › Repair listChoose your model, ask about the faultiPhone models03How to get your phone to us
Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.
Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.
Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.
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