- A cracked back glass can be replaced.
- If only the glass is damaged, the back glass is replaced; if the frame is too, the housing.
- Cracked back glass can cut your hand and let moisture in.
- Wireless charging and cameras are tested before return.
- Back up your data before the repair.
01Back glass or housing?
| Damage | Likely repair |
|---|---|
| Cracked back glass, straight frame | Back glass replacement |
| Shattered glass, frame intact | Back glass replacement |
| Bent or crushed frame | Housing replacement |
| Camera glass cracked too | Camera glass is replaced too |
02If you keep using a cracked back
- Cuts. Glass edges can cut your finger.
- Moisture and dust. They can get in through the crack.
- Wireless charging. It can be affected if the damage grows.
- For now. Use a case until the repair.
See also iPhone 12 screen and housing replacement and does a screen replacement delete data.
Brand › Model › Repair listChoose your model, ask about the faultiPhone models03How to get your phone to us
Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.
Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.
Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.
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