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Söğütlüçeşme · Kadıköy / Istanbul Free two-way shipping across Turkey
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Blog1 min read

Does a screen replacement delete what is on the phone?

Data is usually preserved during a screen replacement; photos, contacts and apps live in the phone’s storage, not in the screen. What can delete data is installing software or restoring factory settings. Still, you need to back up before the repair starts (backups are the customer’s responsibility).

Cep Market Repair TeamIn Kadıköy since 2006
Key points
  • Back up your data before the repair.
  • Installing software and factory resets delete data; they are not done without your approval.
  • For board repairs, we tell you the status of your data at diagnosis.
  • Even with a broken screen, you can try backing up by connecting to a computer.
  • You do not have to share your passcode; if a test needs it, we ask you.

01Which repairs affect your data?

RepairEffect on data
Screen or front glass replacementNone
Battery replacementNone
Charging port or camera replacementNone
Board repairConfirmed at diagnosis
Software install / factory resetData deleted — only with your approval

02Before you hand it in

  1. Back up. Back up to iCloud on iPhone, to your Google account or the maker’s cloud backup on Android (HUAWEI Cloud on Huawei), or to a computer.
  2. If the screen is broken. Try backing up by connecting to a computer.
  3. Remove the SIM and memory card.
  4. Think about the passcode. A screen test may need it; tell us if you prefer not to share it.
Does a screen replacement erase your phone’s data?

See also how to connect a phone that will not turn on to a computer and phone screen repair prices.

Brand › Model › Repair listChoose your model, ask about the faultSamsung models

03How to get your phone to us

Visit our store

Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.

Send it by post

Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.

Motorbike courier

Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.

FAQ

Frequently asked questions

01

Will my photos be deleted if the screen is replaced?

Data is usually preserved during the repair, but back up your data first.

02

Which work deletes data?

Installing software and restoring factory settings delete data. Neither is done without your approval.

03

Do I have to give my passcode?

No. If a test needs it we ask you; if you prefer not to share it, we can do the test together.

04

Can I back up with a broken screen?

Often yes. Connect the phone to a computer; if it is a computer you have trusted before, a backup may start.

Customer reviews

What our customers say

★★★★★

They replaced the screen of my iPhone 17 Pro Max with an original one within an hour. Emir and Kerem looked after me very well. An amazing business.

Ali E.Customer review · Translated from Turkish
★★★★★

I had the screen and battery of my 14 Pro Max replaced and I am very pleased. Thanks for your work.

Oğuzhan O.Customer review · Translated from Turkish
★★★★★

I think you will be pleased with their approach, their helpfulness and their care.

Our customerCustomer review · Translated from Turkish
★★★★★

This is the place I have shopped at with endless trust and sincerity for 20 years, since the Cep Market days. I am so glad you are here; Teknoway is the only place for me.

Cavidan T.Customer review · Translated from Turkish
★★★★★

A very good business with friendly staff, and they answered every question I had in full. Thank you, Teknoway.

ParlakplaystationCustomer review · Translated from Turkish
★★★★★

A company I have known for a long time that helps in every way it can. I definitely recommend dropping by and at least listening to their ideas and advice.

Murat Y.Customer review · Translated from Turkish
★★★★★

We had a screen protector fitted, and they gave us gifts I think were worth more than the screen protector. Most of all, thank you for the friendly welcome.

Mehmed P.Customer review · Translated from Turkish
★★★★★

Can looked after me very well and fixed the phone flawlessly. Thank you. When the repair was done, I realised I had left my phone with real experts.

Mustafa Ö.Customer review · Translated from Turkish

From our customers’ reviews. All reviews

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Is your screen cracked?

Screen replacements start with a free diagnosis. Send us the model on WhatsApp.

+90 537 958 02 02