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Blog1 min read

iPhone back glass break: warranty and repair cost

A cracked iPhone back glass counts as accidental damage and is not covered by Apple’s standard limited warranty. With AppleCare+, accidental damage can be covered for a service fee. Outside warranty, the back glass or the housing is replaced; the cost depends on the model and how bad the damage is.

Cep Market Repair TeamIn Kadıköy since 2006
Key points
  • A cracked back glass counts as accidental damage.
  • Apple’s standard limited warranty does not cover accidental damage.
  • With AppleCare+, accidental damage can be covered for a service fee.
  • Outside warranty, the back glass or housing is replaced depending on the damage.
  • The cost depends on the model and the extent of the damage.

01Warranty or paid repair?

SituationWhat happens
Standard Apple warrantyAccidental damage not covered
AppleCare+Accidental damage covered for a service fee
Out of warrantyBack glass or housing replacement
Insured phoneCheck the policy terms

02What sets the cost?

  1. Model. Back glass size and disassembly differ.
  2. Damage. Is it only the glass, or is the frame bent too?
  3. Camera glass. If the camera glass is cracked too, it is replaced as well.
  4. Photo. Send a photo of the damage and your model on WhatsApp.
iPhone 11 Pro Max cracked back glass replacement

See also iPhone back glass cracked and iPhone 12 screen and housing replacement.

Brand › Model › Repair listChoose your model, ask about the faultiPhone models

03How to get your phone to us

Visit our store

Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.

Send it by post

Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.

Motorbike courier

Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.

FAQ

Frequently asked questions

01

Is a cracked iPhone back glass covered by warranty?

No. Accidental damage is outside Apple’s standard limited warranty. With AppleCare+, it can be covered for a service fee.

02

How much is a back glass replacement?

It depends on the model and the extent of the damage. Send your model and a photo on WhatsApp for a quote.

03

Is the back glass or the housing replaced?

If only the glass is damaged, the back glass; if the frame is bent or crushed too, the housing.

04

Will a back glass replacement delete my data?

Data is usually preserved during a repair; still, you need to back up your data before the repair starts (backups are the customer’s responsibility).

Customer reviews

What our customers say

★★★★★

Today we had an original battery replacement on our iPhone 14 Pro done by Can, and we thank him very much for his kindness, his speed and his professional support. You can come with no question marks in your mind. I recommend it 👍

Özgür Can K.Customer review · Translated from Turkish
★★★★★

They replaced the battery of an iPhone 11 in 20 minutes and handed the device back.

Selçuk S.Customer review · Translated from Turkish
★★★★★

They replaced the screen of my iPhone 17 Pro Max with an original one within an hour. Emir and Kerem looked after me very well. An amazing business.

Ali E.Customer review · Translated from Turkish
★★★★★

Thank you, I had my device repaired: front glass replacement on a 17 Pro Max within an hour.

AhkCustomer review · Translated from Turkish
★★★★★

My brother Kerem welcomed us wonderfully; he truly knows the whole workshop by heart. Can, my doctor, left his mark on an iPhone that nobody else could fix. Thank you.

Saidovski M.Customer review · Translated from Turkish
★★★★★

I had the front glass of a 14 Pro Max replaced and I am pleased. Well done.

Alp Tunahan T.Customer review · Translated from Turkish
★★★★★

I had the screen and battery of my 14 Pro Max replaced and I am very pleased. Thanks for your work.

Oğuzhan O.Customer review · Translated from Turkish
★★★★★

I think you will be pleased with their approach, their helpfulness and their care.

Our customerCustomer review · Translated from Turkish

From our customers’ reviews. All reviews

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Is your iPhone back glass cracked?

Glass and housing faults are diagnosed free of charge. Send us the model on WhatsApp.

+90 537 958 02 02