- Coloured lines usually mean panel or connection damage.
- If the screenshot has no line, the problem is the hardware.
- A restart and an update rule out software.
- Drops, pressure and liquid are the most common causes.
- Back up your data before the repair.
01Software or screen?
- Take a screenshot. If the line shows in the screenshot, it is software; if not, it is the screen.
- Force restart. Volume up, volume down, then hold the side button.
- Update. If iOS is not up to date, update it.
- Back up. Back up your data before the lines spread.
02Likely cause by symptom
| Symptom | Likely cause |
|---|---|
| One vertical green or pink line | OLED panel damage |
| Many coloured lines | Panel or connection |
| Line changes when pressed | Loose connection or pressure |
| Lines with spots | Inner screen crack |
See also lines on a phone screen and how to test an iPhone screen.
Brand › Model › Repair listChoose your model, ask about the faultiPhone models03How to get your phone to us
Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.
Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.
Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.
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