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Blog1 min read

iPhone stuck in headphone mode: when there is no sound from the speaker

If your iPhone is stuck in headphone mode and the speaker is silent, first check where the sound is going: the audio output in Control Center may be set to a Bluetooth device. Then clean the charging or headphone port and check the Call Audio Routing setting.

Cep Market Repair TeamIn Kadıköy since 2006
Key points
  • Check the audio output in Control Center first.
  • A connected Bluetooth device may be taking the sound.
  • Lint or moisture in the port makes it think headphones are in.
  • Call Audio Routing should be “Automatic”.
  • If the port is clean and it continues, the port or board is checked.

011. Where is the sound going?

  1. Open Control Center. Tap the audio output (AirPlay) icon in the music panel.
  2. Choose iPhone. If headphones or a speaker are selected in the list, choose iPhone.
  3. Turn off Bluetooth. If headphones or a car are connected, the sound goes there.

022. Clean the port

On older iPhones with a headphone jack, and on newer models with a Lightning or USB-C port, a dirty port can make the phone think headphones are connected.

  • Look into the port with a torch; remove any lint gently with a wooden toothpick.
  • If it got wet, wait for it to dry; do not plug in a cable.
  • Plugging headphones in and out can sometimes reset detection.

033. Call audio routing

Settings › Accessibility › Touch › Call Audio Routing should be set to “Automatic”. If “Headset” is selected, calls do not go to the speaker. Menu names can differ slightly by iOS version.

04If it continues

If the settings are right and the port is clean but the iPhone stays in headphone mode, the port, bottom cable or audio circuit may be faulty. Steps for all phones are in phone stuck in headphone mode, and audio faults on the board on our IC chip repair page.

Brand › Model › Repair listChoose your model, ask about the faultiPhone models

05How to get your phone to us

Visit our store

Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.

Send it by post

Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.

Motorbike courier

Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.

FAQ

Frequently asked questions

01

How can an iPhone without a headphone jack get stuck in headphone mode?

Dirt or moisture in the Lightning or USB-C port, or a connected Bluetooth device, can cause it.

02

Call audio does not come through the speaker. Why?

Call Audio Routing may be set to “Headset”; set it to “Automatic”.

03

Does restarting help?

It can help with temporary detection glitches; if the port is dirty, clean it first.

04

Will the repair delete my data?

Data is usually preserved during a repair; still, you need to back up your data before the repair starts (backups are the customer’s responsibility).

Customer reviews

What our customers say

★★★★★

Today we had an original battery replacement on our iPhone 14 Pro done by Can, and we thank him very much for his kindness, his speed and his professional support. You can come with no question marks in your mind. I recommend it 👍

Özgür Can K.Customer review · Translated from Turkish
★★★★★

They replaced the battery of an iPhone 11 in 20 minutes and handed the device back.

Selçuk S.Customer review · Translated from Turkish
★★★★★

They replaced the screen of my iPhone 17 Pro Max with an original one within an hour. Emir and Kerem looked after me very well. An amazing business.

Ali E.Customer review · Translated from Turkish
★★★★★

Thank you, I had my device repaired: front glass replacement on a 17 Pro Max within an hour.

AhkCustomer review · Translated from Turkish
★★★★★

My brother Kerem welcomed us wonderfully; he truly knows the whole workshop by heart. Can, my doctor, left his mark on an iPhone that nobody else could fix. Thank you.

Saidovski M.Customer review · Translated from Turkish
★★★★★

I had the front glass of a 14 Pro Max replaced and I am pleased. Well done.

Alp Tunahan T.Customer review · Translated from Turkish
★★★★★

I had the screen and battery of my 14 Pro Max replaced and I am very pleased. Thanks for your work.

Oğuzhan O.Customer review · Translated from Turkish
★★★★★

I think you will be pleased with their approach, their helpfulness and their care.

Our customerCustomer review · Translated from Turkish

From our customers’ reviews. All reviews

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iPhone stuck in headphone mode?

Send your model on WhatsApp; diagnosis is free.

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