- Official store and service addresses are on OPPO’s official website.
- For out-of-warranty repairs, you can visit our store in Kadıköy.
- The model code is under Settings › About phone.
- Make sure you know your OPPO account password.
- Diagnosis is free.
01A store or a repair?
| Need | Where to go |
|---|---|
| Buying a new OPPO | The store list on OPPO’s official website |
| A fault on a phone under warranty | OPPO authorised service or the place you bought it |
| Out-of-warranty repair | A repair service; Cep Market in Söğütlüçeşme, Kadıköy |
02Finding your OPPO model
The model name and code are under Settings › About phone; on many OPPO models the code starts with CPH. As versions such as 4G and 5G can share a name, give the code too. If the phone does not turn on, check the label on the box. Menu names can vary with the ColorOS version.
03Before you come
- Back up. Data is usually preserved during a repair; still, you need to back up before the repair.
- OPPO account password. If the software is reinstalled, the phone may ask for account verification at start-up.
- Note the fault. Tell us if there was a drop or liquid contact.
OPPO, Reno and A series models are on our OPPO repair page, and general warranty information is in phone shops in Kadıköy.
Brand › Model › Repair listChoose your model, ask about the faultOPPO models04How to get your phone to us
Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.
Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.
Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.
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