- The bottom screws are special five-point (pentalobe) screws.
- The screen or back glass is sealed with adhesive.
- The wrong tool strips the screws and can crack the screen.
- The Face ID and Touch ID cables and the battery are easily damaged.
- An opened phone is no longer water-resistant to factory level.
01What can be damaged
| Part | Risk |
|---|---|
| Screws | Stripped, cannot be removed again |
| Screen | Cracks or chips at the edge |
| Face ID / Touch ID cable | Tears; the feature stops working |
| Battery | If punctured, it heats up and can smoke |
| Sealing | The adhesive is broken |
02Before opening it yourself
- Back up. Back up your data just in case.
- Check the warranty. An opened phone can fall out of warranty.
- Ask for a diagnosis. First find out whether the fault needs the phone opened at all.
See also phone screen adhesive drying time and iPhone battery replacement.
Brand › Model › Repair listChoose your model, ask about the faultiPhone models03How to get your phone to us
Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.
Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.
Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.
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