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Söğütlüçeşme · Kadıköy / Istanbul Free two-way shipping across Turkey
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Blog1 min read

Phone repair in instalments: payment options

At Cep Market, repairs are paid in the store, by credit card through mail order, or by bank transfer (havale / EFT). Whether your credit card allows instalments depends on the card; you can ask before paying. Diagnosis is free; nothing is done and no payment is asked for without your approval.

Cep Market Repair TeamIn Kadıköy since 2006
Key points
  • Payment is made in the store, by mail order or by bank transfer.
  • Mail order is a credit card payment made without visiting the store.
  • Whether your card allows instalments depends on the card; ask before paying.
  • Nothing is done and no payment is asked for without your approval.
  • Shipping is free both ways from anywhere in Turkey.

01Payment options

MethodWhen it is used
Pay in the storeWhen you collect your device
Mail orderBy credit card, for devices sent by courier or post
Bank transfer (havale / EFT)Details are sent after you approve the repair

Whether you can pay in instalments by credit card depends on your card. You can ask us before paying. For your security, payment details are not published on the site; see Bank Transfer Information.

02Repair and payment step by step

  1. Diagnosis. Your device is checked free of charge; repair options and the cost are explained.
  2. Approval. Nothing is done and no payment is asked for without your approval.
  3. Repair. Replaced parts are invoiced in your name.
  4. Payment and return. You pay by the method you chose; you collect the device or it is sent back to you.

03If you send it by post

Shipping with our partner courier is free both ways from anywhere in Turkey. Devices received this way are generally repaired and shipped back the same day. As you do not visit the store, you pay by mail order or bank transfer. See mail-in repair for the steps. If you are thinking of a new phone, also see buying a phone in instalments.

Brand › Model › Repair listChoose your model, ask about the faultiPhone models

04How to get your phone to us

Visit our store

Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.

Send it by post

Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.

Motorbike courier

Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.

FAQ

Frequently asked questions

01

Can I pay for a phone repair in instalments?

Whether your credit card allows instalments depends on the card; you can ask before paying. Payment is made in the store, by mail order or by bank transfer.

02

What is mail order?

A credit card payment made without visiting the store. It is used for devices sent by courier or post.

03

When do I pay?

After diagnosis and your approval. Nothing is done and no payment is asked for without your approval.

04

Do I pay for shipping?

No. Shipping with our partner courier is free both ways from anywhere in Turkey.

Customer reviews

What our customers say

★★★★★

I think you will be pleased with their approach, their helpfulness and their care.

Our customerCustomer review · Translated from Turkish
★★★★★

This is the place I have shopped at with endless trust and sincerity for 20 years, since the Cep Market days. I am so glad you are here; Teknoway is the only place for me.

Cavidan T.Customer review · Translated from Turkish
★★★★★

A very good business with friendly staff, and they answered every question I had in full. Thank you, Teknoway.

ParlakplaystationCustomer review · Translated from Turkish
★★★★★

A company I have known for a long time that helps in every way it can. I definitely recommend dropping by and at least listening to their ideas and advice.

Murat Y.Customer review · Translated from Turkish
★★★★★

We had a screen protector fitted, and they gave us gifts I think were worth more than the screen protector. Most of all, thank you for the friendly welcome.

Mehmed P.Customer review · Translated from Turkish
★★★★★

Can looked after me very well and fixed the phone flawlessly. Thank you. When the repair was done, I realised I had left my phone with real experts.

Mustafa Ö.Customer review · Translated from Turkish
★★★★★

Decent, genuine people with amazing care and attention. God bless them, wonderful people.

Can Ç.Customer review · Translated from Turkish
★★★★★

You looked after me very well, thank you. I am pleased.

Mustafachef58 Z.Customer review · Translated from Turkish

From our customers’ reviews. All reviews

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Asking about the repair cost?

Send us the model and the fault; diagnosis is free and payment options are explained.

+90 537 958 02 02