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Blog1 min read

Samsung Galaxy charging port replacement: signs and what sets the price

If your Samsung Galaxy will not charge, cuts out when the cable moves or fast charging stops, the port may be worn or dirty. On many Galaxy models the charging port sits on a separate sub-board (charging board), so the part replaced and the price vary by model.

Cep Market Repair TeamIn Kadıköy since 2006
Key points
  • Charging cutting out when the cable moves is a typical sign of a worn port.
  • With “Moisture detected”, wired charging stops until the port is dry.
  • On many Galaxy models the port is on a separate sub-board.
  • First try cleaning the port gently with a wooden toothpick.
  • The price depends on the model and the part replaced.

01Signs of a charging port fault on Galaxy

  • Charging cuts out when you move the plugged-in cable.
  • It shows slow charging instead of fast charging.
  • The cable feels loose or does not seat fully.
  • A computer does not recognise the phone.
  • The “Moisture detected” warning stays although the phone is dry.

02What does “Moisture detected” mean?

Samsung Galaxy phones stop wired charging when they detect moisture in the USB-C port, to protect the device. If the port is wet, let the phone dry; on models with wireless charging you can charge wirelessly in the meantime. If the warning stays while the phone is dry, the port may be dirty, corroded or faulty.

03What sets the price?

FactorWhy it matters
ModelThe port’s position and part vary by series
PartSome models replace only the port, others the sub-board
CorrosionAfter liquid contact, the board may need cleaning
ICIf the port is fine, the charging IC is checked

The general steps are in phone charging port replacement. You can reach your Galaxy model’s charging port row from the Samsung models page.

Brand › Model › Repair listChoose your model, ask about the faultSamsung models

04How to get your phone to us

Visit our store

Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.

Send it by post

Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.

Motorbike courier

Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.

FAQ

Frequently asked questions

01

Why does “Moisture detected” not go away on my Samsung?

If it stays once the port is dry, the port may be dirty, corroded or faulty; it needs cleaning or replacing.

02

On Galaxy, is only the port replaced or the sub-board?

It depends on the model. On many Galaxy models the port is replaced with its sub-board; we tell you at diagnosis.

03

Fast charging does not work; is the port broken?

Try an original or sound cable and adapter first. If it continues, the port or charging circuit is checked.

04

Will a port replacement delete my data?

Data is usually preserved during a repair; still, you need to back up your data before the repair starts (backups are the customer’s responsibility).

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What our customers say

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This is the place I have shopped at with endless trust and sincerity for 20 years, since the Cep Market days. I am so glad you are here; Teknoway is the only place for me.

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A company I have known for a long time that helps in every way it can. I definitely recommend dropping by and at least listening to their ideas and advice.

Murat Y.Customer review · Translated from Turkish
★★★★★

We had a screen protector fitted, and they gave us gifts I think were worth more than the screen protector. Most of all, thank you for the friendly welcome.

Mehmed P.Customer review · Translated from Turkish
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Can looked after me very well and fixed the phone flawlessly. Thank you. When the repair was done, I realised I had left my phone with real experts.

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From our customers’ reviews. All reviews

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Galaxy not charging?

Send your model on WhatsApp; we check for free whether it is the port or the board.

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