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Blog1 min read

Selling a broken phone: what to know before you sell

Phones that will not turn on, had liquid contact or have a faulty part can be sold too; the offer depends on the fault and the device’s overall condition. Before selling, get your data off and sign out of your accounts. Ask for the repair price too and compare; you can get an offer from our own site, Telefon Sat.

Cep Market Repair TeamIn Kadıköy since 2006
Key points
  • Broken phones can be sold too; the offer depends on the fault.
  • A phone still locked to an account cannot be used.
  • On a phone that will not start, try backup and sign-out first.
  • Compare the repair price with the sale offer.
  • You can get an offer from Telefon Sat.

01Which broken phones can be sold?

A broken phone’s value depends on the parts that still work and how extensive the repair would be. The offer is made once the device has been seen.

FaultAssessment
Will not turn onWhether the fault is on the board or another part matters
Liquid contactHow much the board is affected is checked
Not chargingOften the port or an IC
Camera or Face ID (iPhone) faultyWhether the part can be repaired affects the offer

Selling a phone with a cracked screen is covered separately in where to sell a phone with a cracked screen.

02What to do before selling

  1. Get your data. If the phone turns on, back up to the cloud or a computer.
  2. Sign out of accounts. Sign out of your Apple Account on iPhone and your Google account on Android. If the phone will not turn on, remove it from your account remotely.
  3. Remove the SIM and memory card.
  4. Sell with paperwork. Have your ID and the invoice, if any, ready.

03Repair or sell?

If the fault is in a single part (for example the charging port, battery or camera), a repair is often the way to keep using the phone. With board faults, compare the risk and price of the repair with the sale offer. How board faults are assessed is explained on our motherboard repair page. Cep Market, Teknoway and Telefon Sat are the same company; you can get a sale offer through Telefon Sat.

Brand › Model › Repair listChoose your model, ask about the faultiPhone models

04How to get your phone to us

Visit our store

Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.

Send it by post

Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.

Motorbike courier

Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.

FAQ

Frequently asked questions

01

Can a phone that will not turn on be sold?

Yes. The offer depends on where the fault is and the condition of the other parts.

02

Can a phone with an account lock be sold?

A phone still signed in cannot be used by its new owner. Sign out of your account or remove the device remotely before selling.

03

Should I ask for the repair price before selling?

Yes. For single-part faults a repair may make more sense; compare the two figures and decide.

04

Will the repair delete my data?

Data is usually preserved during a repair; still, you need to back up your data before the repair starts (backups are the customer’s responsibility).

Customer reviews

What our customers say

★★★★★

I think you will be pleased with their approach, their helpfulness and their care.

Our customerCustomer review · Translated from Turkish
★★★★★

This is the place I have shopped at with endless trust and sincerity for 20 years, since the Cep Market days. I am so glad you are here; Teknoway is the only place for me.

Cavidan T.Customer review · Translated from Turkish
★★★★★

A very good business with friendly staff, and they answered every question I had in full. Thank you, Teknoway.

ParlakplaystationCustomer review · Translated from Turkish
★★★★★

A company I have known for a long time that helps in every way it can. I definitely recommend dropping by and at least listening to their ideas and advice.

Murat Y.Customer review · Translated from Turkish
★★★★★

We had a screen protector fitted, and they gave us gifts I think were worth more than the screen protector. Most of all, thank you for the friendly welcome.

Mehmed P.Customer review · Translated from Turkish
★★★★★

Can looked after me very well and fixed the phone flawlessly. Thank you. When the repair was done, I realised I had left my phone with real experts.

Mustafa Ö.Customer review · Translated from Turkish
★★★★★

Decent, genuine people with amazing care and attention. God bless them, wonderful people.

Can Ç.Customer review · Translated from Turkish
★★★★★

You looked after me very well, thank you. I am pleased.

Mustafachef58 Z.Customer review · Translated from Turkish

From our customers’ reviews. All reviews

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Ask about the repair before selling

Send the model and fault on WhatsApp; we send the repair price by message.

+90 537 958 02 02