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Blog1 min read

What to watch for in a screen replacement: before, during and after

Being happy with a screen replacement comes down to asking a few questions at three stages. Before, find out which part is broken and what type of screen will be fitted; during, make sure the option you approved is fitted; at collection, test touch, colour and sensors.

Cep Market Repair TeamIn Kadıköy since 2006
Key points
  • First find out whether only the glass or the whole screen is replaced.
  • Ask about the screen type and how it differs.
  • Ask about features such as the fingerprint sensor, and Face ID and True Tone on iPhone.
  • Ask for the replaced part to be invoiced.
  • At collection, test touch, colour and sensors.

01Before

QuestionWhy it matters
Glass only or the screen?If the panel is fine, some models can have just the glass replaced
What screen type?Original, OEM or refurbished; colour and brightness can differ
Will features work?In-display fingerprint; Face ID and True Tone on iPhone
Is there an invoice?The replaced part is documented in your name
Have I backed up?You need to back up before the repair

02During

Nothing beyond the option you approved should be done. If extra damage is found at diagnosis (e.g. a bent frame or swollen battery), you should be told separately and your approval obtained. At Cep Market, nothing is done without your approval.

03After: collection checklist

  1. Touch. Drag an icon to all four corners of the screen.
  2. Colour and brightness. Look for stains or shadows on a white page.
  3. Sensors. Does the screen go dark during calls; does auto-brightness work?
  4. Unlocking. Does the fingerprint sensor or face recognition work?
  5. Cameras. Take a test photo with the front camera.

The technical steps are in how a phone screen is replaced, and the options on our screen replacement page.

Brand › Model › Repair listChoose your model, ask about the faultSamsung models

04How to get your phone to us

Visit our store

Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.

Send it by post

Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.

Motorbike courier

Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.

FAQ

Frequently asked questions

01

What should I ask before a screen replacement?

Ask whether only the glass or the screen is replaced, the screen type, whether features will work, and about the invoice.

02

What should I check at collection?

Test touch, colours, sensors, unlocking and the front camera.

03

What if extra damage is found during the repair?

You are told separately; no extra work is done without your approval.

04

Will a screen replacement delete my data?

Data is usually preserved during a repair; still, you need to back up your data before the repair starts (backups are the customer’s responsibility).

Customer reviews

What our customers say

★★★★★

They replaced the screen of my iPhone 17 Pro Max with an original one within an hour. Emir and Kerem looked after me very well. An amazing business.

Ali E.Customer review · Translated from Turkish
★★★★★

I had the screen and battery of my 14 Pro Max replaced and I am very pleased. Thanks for your work.

Oğuzhan O.Customer review · Translated from Turkish
★★★★★

I think you will be pleased with their approach, their helpfulness and their care.

Our customerCustomer review · Translated from Turkish
★★★★★

This is the place I have shopped at with endless trust and sincerity for 20 years, since the Cep Market days. I am so glad you are here; Teknoway is the only place for me.

Cavidan T.Customer review · Translated from Turkish
★★★★★

A very good business with friendly staff, and they answered every question I had in full. Thank you, Teknoway.

ParlakplaystationCustomer review · Translated from Turkish
★★★★★

A company I have known for a long time that helps in every way it can. I definitely recommend dropping by and at least listening to their ideas and advice.

Murat Y.Customer review · Translated from Turkish
★★★★★

We had a screen protector fitted, and they gave us gifts I think were worth more than the screen protector. Most of all, thank you for the friendly welcome.

Mehmed P.Customer review · Translated from Turkish
★★★★★

Can looked after me very well and fixed the phone flawlessly. Thank you. When the repair was done, I realised I had left my phone with real experts.

Mustafa Ö.Customer review · Translated from Turkish

From our customers’ reviews. All reviews

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Let us replace your screen with everything explained

Send your model on WhatsApp; options come with their differences and the price.

+90 537 958 02 02