- The Fastboot screen is not a fault but a software installation mode; pressing the buttons by accident can open it.
- To exit, hold the power button until the phone restarts.
- If the phone returns to Fastboot on every start, the system software may be damaged.
- Flashing a Fastboot ROM requires unlocking the bootloader and erases everything on the phone.
- The wrong ROM can leave the phone unable to start; if you are unsure, do not flash.
01What does Fastboot mean on Xiaomi?
Fastboot is a maintenance screen that the phone opens instead of the normal Android start-up. From this screen, system software (a ROM) can be installed when the phone is connected to a computer. The screen usually shows a rabbit mascot and the word FASTBOOT. Seeing it does not by itself mean the phone is broken.
02Why does a phone get stuck in Fastboot?
- Buttons pressed by accident. Pressing volume down and power together while the phone is off opens Fastboot, even in a pocket.
- An interrupted update. If the battery dies during an update, the system can be left incomplete.
- Damaged system files. Incompatible software or a faulty change can stop the phone from starting.
- A hardware problem. Rarely, a storage or board fault stops the phone from reaching the system.
03How to exit the Fastboot screen
- Hold the power button. Keep holding until the phone restarts; on some models this takes 15–20 seconds.
- Charge and wait. If the battery is very low, the phone may not finish starting. Charge it for a while and try again.
- Try the recovery screen. With the phone off, press volume up and power together and choose reboot from the menu. The button combination can differ on some models.
- Unplug the cable. If the phone is connected to a computer, unplug it and restart.
04Flashing a Fastboot ROM: what to keep in mind
A Fastboot ROM reinstalls the phone’s system software from a computer, using Xiaomi’s Mi Flash tool, but the bootloader must be unlocked first. Unlocking and flashing erase all data on the phone.
| Situation | What to do |
|---|---|
| Fastboot opened once and a restart fixed it | Nothing else needed |
| Returns to Fastboot on every start | System software needs reinstalling |
| The computer does not detect the phone | Check the cable, drivers or port |
| Does not start at all after flashing | Needs a technician |
The wrong software can leave the phone unable to start. If your data matters or you would rather not deal with unlocking, bring the phone to us. Choose your model on our Xiaomi models or POCO models page and ask about a software reinstall on WhatsApp.
Brand › Model › Repair listChoose your model, ask about the faultXiaomi models05How to get your phone to us
Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.
Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.
Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.
iPhone
iPad
MacBook
iMac and Mac
Apple Watch
Samsung
Xiaomi
Huawei
OPPO
PlayStation
