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Söğütlüçeşme · Kadıköy / Istanbul Free two-way shipping across Turkey
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Blog1 min read

Can scratches on a phone screen be repaired?

A phone screen scratch is usually in the front glass, not the panel. Glass scratches cannot be removed safely with polish or paste; the coating is damaged. A good protector makes a light scratch less visible. Deep scratches or cracks need the glass or screen replaced; if the picture is affected, the panel is damaged.

Cep Market Repair TeamIn Kadıköy since 2006
Key points
  • Scratches are usually in the front glass, not the panel.
  • Polish and paste damage the glass coating.
  • A protector makes light scratches less visible.
  • Deep scratches or cracks need glass or screen replacement.
  • If the picture is affected too, the panel is damaged.

01Where is the scratch?

SituationWhat is done
Light scratch, picture clearUse with a protector
Deep scratch that catches a nailFront glass or screen replacement
Scratch and crackFront glass or screen replacement
Scratch with spots or linesScreen replacement

03How to get your phone to us

Visit our store

Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.

Send it by post

Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.

Motorbike courier

Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.

FAQ

Frequently asked questions

01

How are scratches on a phone screen removed?

Glass scratches cannot be wiped out safely; a light one is hidden with a protector, a deep one needs glass or screen replacement.

02

Does toothpaste remove scratches?

No. It damages the coating and wears the glass; we do not recommend it.

03

Do scratches affect touch?

A surface scratch does not; a crack or panel damage can.

04

Will a screen replacement delete my data?

Data is usually preserved during a repair; still, you need to back up your data before the repair starts (backups are the customer’s responsibility).

Customer reviews

What our customers say

★★★★★

They replaced the screen of my iPhone 17 Pro Max with an original one within an hour. Emir and Kerem looked after me very well. An amazing business.

Ali E.Customer review · Translated from Turkish
★★★★★

I had the screen and battery of my 14 Pro Max replaced and I am very pleased. Thanks for your work.

Oğuzhan O.Customer review · Translated from Turkish
★★★★★

I think you will be pleased with their approach, their helpfulness and their care.

Our customerCustomer review · Translated from Turkish
★★★★★

This is the place I have shopped at with endless trust and sincerity for 20 years, since the Cep Market days. I am so glad you are here; Teknoway is the only place for me.

Cavidan T.Customer review · Translated from Turkish
★★★★★

A very good business with friendly staff, and they answered every question I had in full. Thank you, Teknoway.

ParlakplaystationCustomer review · Translated from Turkish
★★★★★

A company I have known for a long time that helps in every way it can. I definitely recommend dropping by and at least listening to their ideas and advice.

Murat Y.Customer review · Translated from Turkish
★★★★★

We had a screen protector fitted, and they gave us gifts I think were worth more than the screen protector. Most of all, thank you for the friendly welcome.

Mehmed P.Customer review · Translated from Turkish
★★★★★

Can looked after me very well and fixed the phone flawlessly. Thank you. When the repair was done, I realised I had left my phone with real experts.

Mustafa Ö.Customer review · Translated from Turkish

From our customers’ reviews. All reviews

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Is your screen scratched or cracked?

Screen faults are diagnosed free of charge. Send us the model on WhatsApp.

+90 537 958 02 02