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Söğütlüçeşme · Kadıköy / Istanbul Free two-way shipping across Turkey
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Blog1 min read

Scratches on an iPhone back and frame: can they be removed?

Scratches on an iPhone’s glass back cannot be removed safely with polish or sanding; the glass thins, the coating is damaged and the risk of cracking rises. Scratches and dents on the frame are usually cosmetic. To refresh the look, the back glass or housing is replaced; a case and skin prevent new scratches.

Cep Market Repair TeamIn Kadıköy since 2006
Key points
  • Scratches on the glass back cannot be polished out safely.
  • Polishing thins the glass, damages the coating and raises crack risk.
  • Scratches and dents on the frame are usually cosmetic.
  • For looks, the back glass or housing is replaced.
  • A case and skin prevent new scratches.

01Scratch or damage?

SituationWhat is done
Surface scratch on the back glassProtect with a case; replacement optional
Crack in the back glassBack glass or housing replacement
Scratch on the frameCosmetic; case or housing replacement
Dented frame, screen liftingHousing replacement

03How to get your phone to us

Visit our store

Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.

Send it by post

Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.

Motorbike courier

Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.

FAQ

Frequently asked questions

01

Can scratches on the iPhone back glass be removed?

Not safely with polish or sanding; for looks, the back glass or housing is replaced.

02

Does toothpaste remove scratches?

It does not remove scratches in glass and can damage the coating. We do not recommend it.

03

Does a dent in the frame cause harm?

A light dent is cosmetic; if the screen lifts or the frame is bent, the housing is replaced.

04

Will a housing replacement delete my data?

Data is usually preserved during a repair; still, you need to back up your data before the repair starts (backups are the customer’s responsibility).

Customer reviews

What our customers say

★★★★★

Today we had an original battery replacement on our iPhone 14 Pro done by Can, and we thank him very much for his kindness, his speed and his professional support. You can come with no question marks in your mind. I recommend it 👍

Özgür Can K.Customer review · Translated from Turkish
★★★★★

They replaced the battery of an iPhone 11 in 20 minutes and handed the device back.

Selçuk S.Customer review · Translated from Turkish
★★★★★

They replaced the screen of my iPhone 17 Pro Max with an original one within an hour. Emir and Kerem looked after me very well. An amazing business.

Ali E.Customer review · Translated from Turkish
★★★★★

Thank you, I had my device repaired: front glass replacement on a 17 Pro Max within an hour.

AhkCustomer review · Translated from Turkish
★★★★★

My brother Kerem welcomed us wonderfully; he truly knows the whole workshop by heart. Can, my doctor, left his mark on an iPhone that nobody else could fix. Thank you.

Saidovski M.Customer review · Translated from Turkish
★★★★★

I had the front glass of a 14 Pro Max replaced and I am pleased. Well done.

Alp Tunahan T.Customer review · Translated from Turkish
★★★★★

I had the screen and battery of my 14 Pro Max replaced and I am very pleased. Thanks for your work.

Oğuzhan O.Customer review · Translated from Turkish
★★★★★

I think you will be pleased with their approach, their helpfulness and their care.

Our customerCustomer review · Translated from Turkish

From our customers’ reviews. All reviews

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Want to refresh your iPhone’s housing?

Housing and glass repairs are diagnosed free of charge. Send us the model on WhatsApp.

+90 537 958 02 02