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Söğütlüçeşme · Kadıköy / Istanbul Free two-way shipping across Turkey
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Blog1 min read

Established phone repairers: how to choose a reliable repair shop

People searching for an “established phone repairer” usually want a reliable shop that has worked at the same address for a long time. When choosing, look for a few concrete signs: a free diagnosis, no work without your approval, the part type explained clearly and the replaced part invoiced.

Cep Market Repair TeamIn Kadıköy since 2006
Key points
  • If you want a long-standing shop, look for concrete signs.
  • Diagnosis should be free and no work done without approval.
  • The part type (original, OEM, refurbished) should be explained.
  • The replaced part should be invoiced.
  • For older models, ask about part availability beforehand.

01Signs of a reliable repair shop

SignWhy it matters
Free diagnosisYou do not decide without knowing the cost
ApprovalNothing is done without your approval
Part informationYou know which part will be fitted
InvoiceThe replaced part is documented in your name
Fixed addressThere is somewhere to go if there is a problem
Real reviewsYou see other customers’ experiences

02Older phone models

On older models some parts can be hard to find, or only compatible options may remain. Before the repair, ask which part is available and how it differs; compare the repair price with the phone’s value.

03At Cep Market

Cep Market has been in Söğütlüçeşme, Kadıköy for many years: diagnosis is free, nothing is done without your approval, part options (original, OEM, refurbished) are explained and the replaced part is invoiced in your name. Store details are on our phone repair in Kadıköy page, and our customers’ reviews on the customer reviews page.

Brand › Model › Repair listChoose your model, ask about the faultiPhone models

04How to get your phone to us

Visit our store

Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.

Send it by post

Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.

Motorbike courier

Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.

FAQ

Frequently asked questions

01

How can I tell a reliable phone repairer?

A free diagnosis, no work without approval, a clear explanation of the part type and invoiced parts are the most concrete signs.

02

Can parts be found for my old phone?

It depends on the model; for some parts only compatible options may remain. Send us your model on WhatsApp.

03

Can I find out the price before the repair?

Yes. Send the model and fault and the price comes by message; it is confirmed after diagnosis.

04

Will the repair delete my data?

Data is usually preserved during a repair; still, you need to back up your data before the repair starts (backups are the customer’s responsibility).

Customer reviews

What our customers say

★★★★★

I think you will be pleased with their approach, their helpfulness and their care.

Our customerCustomer review · Translated from Turkish
★★★★★

This is the place I have shopped at with endless trust and sincerity for 20 years, since the Cep Market days. I am so glad you are here; Teknoway is the only place for me.

Cavidan T.Customer review · Translated from Turkish
★★★★★

A very good business with friendly staff, and they answered every question I had in full. Thank you, Teknoway.

ParlakplaystationCustomer review · Translated from Turkish
★★★★★

A company I have known for a long time that helps in every way it can. I definitely recommend dropping by and at least listening to their ideas and advice.

Murat Y.Customer review · Translated from Turkish
★★★★★

We had a screen protector fitted, and they gave us gifts I think were worth more than the screen protector. Most of all, thank you for the friendly welcome.

Mehmed P.Customer review · Translated from Turkish
★★★★★

Can looked after me very well and fixed the phone flawlessly. Thank you. When the repair was done, I realised I had left my phone with real experts.

Mustafa Ö.Customer review · Translated from Turkish
★★★★★

Decent, genuine people with amazing care and attention. God bless them, wonderful people.

Can Ç.Customer review · Translated from Turkish
★★★★★

You looked after me very well, thank you. I am pleased.

Mustafachef58 Z.Customer review · Translated from Turkish

From our customers’ reviews. All reviews

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Leave your phone with confidence

Send the model and fault on WhatsApp; diagnosis is free and nothing is done without your approval.

+90 537 958 02 02