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Söğütlüçeşme · Kadıköy / Istanbul Free two-way shipping across Turkey
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Blog1 min read

Kadıköy phone repair clinic: what to know before you come

In Turkey, a “phone hospital” is what people call a repair centre for phones, tablets and computers. Cep Market has done this work in Söğütlüçeşme, Kadıköy for many years. Backing up and remembering your passcode before you come makes things easier; diagnosis is free.

Cep Market Repair TeamIn Kadıköy since 2006
Key points
  • Cep Market has been in Söğütlüçeşme, Kadıköy for many years.
  • Diagnosis is free; nothing is done without your approval.
  • Back up and remember your passcode before you come.
  • Replaced parts are invoiced in your name.
  • If you cannot come, there is shipping or motorbike courier in Istanbul.

01What is a “phone hospital”?

In everyday Turkish, “telefon hastanesi” (phone hospital) means a repair centre that finds and fixes phone faults. At Cep Market we repair phones as well as iPad, Apple Watch, MacBook, iMac and Mac, and PlayStation. For store details and services, see our phone repair in Kadıköy page.

02Before you come

  1. Back up. Data is usually preserved during a repair; still, you need to back up before the repair.
  2. Remember your passcode. The screen lock may be needed to test the fault; tell us if you would rather not share it.
  3. Note the fault. Write down when it started and whether there was a drop or liquid contact.
  4. Remove the case and accessories. Just bring the device.

03How does it work in the store?

StepWhat happens
DiagnosisDone free, the problem becomes clear
ExplanationPart options (original, OEM, refurbished) and the price are explained
ApprovalNothing is done without your approval
Repair and invoiceReplaced parts are invoiced in your name

Our address: Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Opening hours: Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.

04If you cannot come

You can ship from anywhere in Turkey with free two-way partner courier, or use the motorbike courier option within Istanbul. Details are on our contact us page.

Brand › Model › Repair listChoose your model, ask about the faultiPhone models

05How to get your phone to us

Visit our store

Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.

Send it by post

Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.

Motorbike courier

Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.

FAQ

Frequently asked questions

01

Where is Cep Market?

In Söğütlüçeşme, Kadıköy. The full address and opening hours are in this article and on our Contact us page.

02

Is the diagnosis free?

Yes, the diagnosis is free. The repair options are explained to you and nothing is done without your approval.

03

Which devices do you repair?

Phones (iPhone, Samsung, Xiaomi, Huawei, OPPO and others), iPad, Apple Watch, MacBook, iMac and Mac, and PlayStation.

04

Can I send my device from outside Istanbul?

Yes. Shipping both ways is free from anywhere in Turkey with our partner courier.

Customer reviews

What our customers say

★★★★★

I think you will be pleased with their approach, their helpfulness and their care.

Our customerCustomer review · Translated from Turkish
★★★★★

This is the place I have shopped at with endless trust and sincerity for 20 years, since the Cep Market days. I am so glad you are here; Teknoway is the only place for me.

Cavidan T.Customer review · Translated from Turkish
★★★★★

A very good business with friendly staff, and they answered every question I had in full. Thank you, Teknoway.

ParlakplaystationCustomer review · Translated from Turkish
★★★★★

A company I have known for a long time that helps in every way it can. I definitely recommend dropping by and at least listening to their ideas and advice.

Murat Y.Customer review · Translated from Turkish
★★★★★

We had a screen protector fitted, and they gave us gifts I think were worth more than the screen protector. Most of all, thank you for the friendly welcome.

Mehmed P.Customer review · Translated from Turkish
★★★★★

Can looked after me very well and fixed the phone flawlessly. Thank you. When the repair was done, I realised I had left my phone with real experts.

Mustafa Ö.Customer review · Translated from Turkish
★★★★★

Decent, genuine people with amazing care and attention. God bless them, wonderful people.

Can Ç.Customer review · Translated from Turkish
★★★★★

You looked after me very well, thank you. I am pleased.

Mustafachef58 Z.Customer review · Translated from Turkish

From our customers’ reviews. All reviews

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Let us check your phone

Send the model and fault on WhatsApp or visit the store; diagnosis is free.

+90 537 958 02 02