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Blog1 min read

Cracked screen protector: is the screen damaged too?

A tempered glass protector often takes the impact by cracking itself and protects the screen. Still, a hard knock can crack the screen underneath too. The way to know is to remove the cracked protector carefully and inspect the screen. Using a cracked protector for long weakens touch, and its edges can cut your finger.

Cep Market Repair TeamIn Kadıköy since 2006
Key points
  • A tempered protector often takes the impact by cracking itself.
  • A hard knock can crack the screen underneath too.
  • You see the screen’s condition once the protector is off.
  • A cracked protector can weaken touch and cut your hand.
  • Clean and check the screen before fitting a new protector.

01Removing the protector

  1. Start at a corner. Lift one corner with a fingernail or a plastic card.
  2. Peel slowly. Separate it slowly without bending the glass.
  3. Protect your hand. Use tape or gloves for loose pieces.
  4. Check the screen. Look for cracks, spots and dead touch areas.

02Is the screen damaged?

SignWhat it means
No crack under the protectorThe screen is fine
The screen is cracked tooFront glass or screen replacement
Spots or linesInner screen damage
Touch dead in one areaScreen or touch layer
iPhone XS Max front glass replacement

See also cracked phone glass repair cost and how to fix a cracked phone screen.

Brand › Model › Repair listChoose your model, ask about the faultSamsung models

03How to get your phone to us

Visit our store

Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.

Send it by post

Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.

Motorbike courier

Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.

FAQ

Frequently asked questions

01

If the protector cracks, does the screen crack too?

The protector usually takes the impact; a hard knock can crack the screen too. Remove the protector and check.

02

Is it harmful to keep using a cracked protector?

It can weaken touch and its edges can cut; replacing it is recommended.

03

How do I know the screen is fine?

If there are no cracks, spots or dead touch areas once the protector is off, the screen is most likely fine.

04

Will a glass replacement delete my data?

Data is usually preserved during a repair; still, you need to back up your data before the repair starts (backups are the customer’s responsibility).

Customer reviews

What our customers say

★★★★★

They replaced the screen of my iPhone 17 Pro Max with an original one within an hour. Emir and Kerem looked after me very well. An amazing business.

Ali E.Customer review · Translated from Turkish
★★★★★

I had the screen and battery of my 14 Pro Max replaced and I am very pleased. Thanks for your work.

Oğuzhan O.Customer review · Translated from Turkish
★★★★★

I think you will be pleased with their approach, their helpfulness and their care.

Our customerCustomer review · Translated from Turkish
★★★★★

This is the place I have shopped at with endless trust and sincerity for 20 years, since the Cep Market days. I am so glad you are here; Teknoway is the only place for me.

Cavidan T.Customer review · Translated from Turkish
★★★★★

A very good business with friendly staff, and they answered every question I had in full. Thank you, Teknoway.

ParlakplaystationCustomer review · Translated from Turkish
★★★★★

A company I have known for a long time that helps in every way it can. I definitely recommend dropping by and at least listening to their ideas and advice.

Murat Y.Customer review · Translated from Turkish
★★★★★

We had a screen protector fitted, and they gave us gifts I think were worth more than the screen protector. Most of all, thank you for the friendly welcome.

Mehmed P.Customer review · Translated from Turkish
★★★★★

Can looked after me very well and fixed the phone flawlessly. Thank you. When the repair was done, I realised I had left my phone with real experts.

Mustafa Ö.Customer review · Translated from Turkish

From our customers’ reviews. All reviews

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Is your screen cracked too?

Screen and glass faults are diagnosed free of charge. Send us the model on WhatsApp.

+90 537 958 02 02