Skip to content
Söğütlüçeşme · Kadıköy / Istanbul Free two-way shipping across Turkey
Closed now · opens today at 09:30Closed · opens at 09:30 +90 537 958 02 02 TREN
Blog1 min read

How to fix a cracked phone screen

A crack in a phone screen cannot be fixed at home; toothpaste or baking soda does not close a crack in glass. If the picture and touch work, usually only the front glass is replaced; if the screen is black, black and white or spotted, the display is affected too. A screen protector stops it splintering for now.

Cep Market Repair TeamIn Kadıköy since 2006
Key points
  • A crack in the glass cannot be fixed at home.
  • Toothpaste and baking soda do not close a crack in glass.
  • If picture and touch work, usually only the front glass is replaced.
  • A black, black-and-white or spotted screen means the display is damaged too.
  • A screen protector stops cracked glass from splintering for now.

01Glass or screen?

SymptomLikely repair
Crack, picture and touch fineFront glass replacement only
Black or coloured spotsFull screen replacement
Screen black and white or darkFull screen replacement
Touch dead in one areaScreen or touch layer

02Until the repair

  1. Fit a protector. It stops cracked glass from splintering for now.
  2. Back up. Back up your data before the screen fails completely.
  3. Keep it dry. Moisture and dust can get in through the crack.
  4. Send a photo. Send a photo of the crack and your model on WhatsApp.
Cracked iPhone front glass: replace glass, not the screen

See also cracked phone glass repair cost and phone screen turned black and white.

Brand › Model › Repair listChoose your model, ask about the faultSamsung models

03How to get your phone to us

Visit our store

Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.

Send it by post

Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.

Motorbike courier

Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.

FAQ

Frequently asked questions

01

Can a cracked phone screen be fixed at home?

No. A crack in the glass cannot be closed at home; the cracked glass is replaced.

02

Does toothpaste fix a cracked screen?

No. Toothpaste is only tried on light scratches in plastic; it does not close a crack in glass and can clog the openings.

03

Can I keep using a cracked screen?

It is not recommended. The crack can spread, the display can be damaged and the glass can cut your finger.

04

Will a glass replacement delete my data?

Data is usually preserved during a repair; still, you need to back up your data before the repair starts (backups are the customer’s responsibility).

Customer reviews

What our customers say

★★★★★

They replaced the screen of my iPhone 17 Pro Max with an original one within an hour. Emir and Kerem looked after me very well. An amazing business.

Ali E.Customer review · Translated from Turkish
★★★★★

I had the screen and battery of my 14 Pro Max replaced and I am very pleased. Thanks for your work.

Oğuzhan O.Customer review · Translated from Turkish
★★★★★

I think you will be pleased with their approach, their helpfulness and their care.

Our customerCustomer review · Translated from Turkish
★★★★★

This is the place I have shopped at with endless trust and sincerity for 20 years, since the Cep Market days. I am so glad you are here; Teknoway is the only place for me.

Cavidan T.Customer review · Translated from Turkish
★★★★★

A very good business with friendly staff, and they answered every question I had in full. Thank you, Teknoway.

ParlakplaystationCustomer review · Translated from Turkish
★★★★★

A company I have known for a long time that helps in every way it can. I definitely recommend dropping by and at least listening to their ideas and advice.

Murat Y.Customer review · Translated from Turkish
★★★★★

We had a screen protector fitted, and they gave us gifts I think were worth more than the screen protector. Most of all, thank you for the friendly welcome.

Mehmed P.Customer review · Translated from Turkish
★★★★★

Can looked after me very well and fixed the phone flawlessly. Thank you. When the repair was done, I realised I had left my phone with real experts.

Mustafa Ö.Customer review · Translated from Turkish

From our customers’ reviews. All reviews

Blog

More articles

All articles
Blog1 min read

Phone works but the screen is black: what to do

If your phone rings or vibrates but the screen is black, the phone is on; the problem is the screen or its connection. Force restart and charge it first. Shine a torch close to the screen in the dark: a faint picture means a backlight fault. If it started after a drop or liquid, the screen is usually replaced.

Read article
Blog1 min read

Lines on the phone screen: causes and fixes

Vertical, horizontal or coloured lines on the screen usually mean the display panel or its connection is damaged. A quick screenshot test tells you in seconds whether the problem is software or the panel.

Read article
Is your phone screen cracked?

Screen and glass faults are diagnosed free of charge. Send us the model on WhatsApp.