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Blog1 min read

Does an iPhone screen replacement void the warranty?

A cracked screen is accidental damage and is not covered by Apple’s limited warranty anyway. Damage caused by repairs done outside Apple is not covered either. If the phone is under warranty with a manufacturing fault, go to Apple first. A replaced part may show in Parts and Service History.

Cep Market Repair TeamIn Kadıköy since 2006
Key points
  • A cracked screen is accidental damage, not covered by warranty.
  • Damage caused by outside repairs is not covered.
  • For a manufacturing fault, go to Apple first.
  • A replaced part may show in the service history in Settings.
  • Some models show a message for a screen they cannot verify.

01What happens in each case?

SituationWarranty
Screen cracked in a dropNot covered
Screen defect, phone under warrantyGo to Apple first
Damage from an outside repairNot covered
AppleCare+Check its terms

02Before you decide

  1. Check coverage. Check coverage with the serial number.
  2. Type of damage. Separate accident from manufacturing fault.
  3. Part option. Ask about original or OEM options and the difference.
  4. Service history. Know that part information may show in Settings › General › About.

Menu names vary by iOS version.

iPhone X screen and front glass replacement

See also check Apple warranty and after iPhone screen replacement FAQ.

Brand › Model › Repair listChoose your model, ask about the faultiPhone models

03How to get your phone to us

Visit our store

Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.

Send it by post

Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.

Motorbike courier

Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.

FAQ

Frequently asked questions

01

Does a non-Apple screen replacement void the warranty?

Damage caused by the repair is not covered; a cracked screen is accidental damage anyway.

02

Is a cracked screen covered by Apple warranty?

No. Drops and knocks are accidental damage; check AppleCare+ terms if you have it.

03

Does the replaced screen show on the phone?

It may show under Parts and Service History in Settings › General › About.

04

Will a screen replacement delete my data?

Data is usually preserved during a repair; still, you need to back up your data before the repair starts (backups are the customer’s responsibility).

Customer reviews

What our customers say

★★★★★

Today we had an original battery replacement on our iPhone 14 Pro done by Can, and we thank him very much for his kindness, his speed and his professional support. You can come with no question marks in your mind. I recommend it 👍

Özgür Can K.Customer review · Translated from Turkish
★★★★★

They replaced the battery of an iPhone 11 in 20 minutes and handed the device back.

Selçuk S.Customer review · Translated from Turkish
★★★★★

They replaced the screen of my iPhone 17 Pro Max with an original one within an hour. Emir and Kerem looked after me very well. An amazing business.

Ali E.Customer review · Translated from Turkish
★★★★★

Thank you, I had my device repaired: front glass replacement on a 17 Pro Max within an hour.

AhkCustomer review · Translated from Turkish
★★★★★

My brother Kerem welcomed us wonderfully; he truly knows the whole workshop by heart. Can, my doctor, left his mark on an iPhone that nobody else could fix. Thank you.

Saidovski M.Customer review · Translated from Turkish
★★★★★

I had the front glass of a 14 Pro Max replaced and I am pleased. Well done.

Alp Tunahan T.Customer review · Translated from Turkish
★★★★★

I had the screen and battery of my 14 Pro Max replaced and I am very pleased. Thanks for your work.

Oğuzhan O.Customer review · Translated from Turkish
★★★★★

I think you will be pleased with their approach, their helpfulness and their care.

Our customerCustomer review · Translated from Turkish

From our customers’ reviews. All reviews

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Is your iPhone screen cracked?

Screen faults are diagnosed free of charge. Send us the model on WhatsApp.

+90 537 958 02 02