Skip to content
Söğütlüçeşme · Kadıköy / Istanbul Free two-way shipping across Turkey
Closed now · opens today at 09:30Closed · opens at 09:30 +90 537 958 02 02 TREN
Call now+90 537 958 02 02
Blog1 min read

After an iPhone screen replacement: common questions

After an iPhone screen replacement, you can test the picture, touch, Face ID or Touch ID and camera before handover. True Tone is kept with a transfer on suitable models; Face ID is not part of the screen. iOS may show a notice for a screen it cannot verify. Back up your data before the repair.

Cep Market Repair TeamIn Kadıköy since 2006
Key points
  • Picture, touch, Face ID and camera are tested together before handover.
  • True Tone is kept with a transfer on suitable models.
  • Face ID is not part of the screen; the replacement does not affect it.
  • iOS may show an “Important Display Message” for an unverified screen.
  • Back up your data before the repair.

01What to check at handover

CheckHow
PictureLook for spots or lines on white and black
TouchTap every corner of the screen
Face ID or Touch IDUnlock the phone
Front camera and sensorTake a photo; check the screen goes dark on calls
EdgesIs there a gap between screen and frame

02Common situations

  1. Display message. For an unverified screen, an information message may appear in Settings; it does not affect how the screen works.
  2. True Tone. It is transferred on suitable models; check it in Control Centre at handover.
  3. Brightness and colour. Small differences can occur depending on the screen type; we explain first.
  4. Water resistance. After a repair, water resistance should not be taken as factory level.
iPhone X screen repaired by front glass replacement

See also touch problems after a screen replacement and does a screen replacement delete data.

Brand › Model › Repair listChoose your model, ask about the faultiPhone models

03How to get your phone to us

Visit our store

Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.

Send it by post

Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.

Motorbike courier

Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.

FAQ

Frequently asked questions

01

Can I test the phone after the screen replacement?

Yes. Before handover you can test the picture, touch, Face ID or Touch ID and the camera together.

02

Does Face ID break after a screen replacement?

Face ID is not part of the screen; the replacement does not affect it, and it is tested before return.

03

What does “Important Display Message” mean?

iOS reports that the screen could not be verified by Apple; it does not affect how the screen works.

04

Will a screen replacement delete my data?

Data is usually preserved during a repair; still, you need to back up your data before the repair starts (backups are the customer’s responsibility).

Customer reviews

What our customers say

★★★★★

Today we had an original battery replacement on our iPhone 14 Pro done by Can, and we thank him very much for his kindness, his speed and his professional support. You can come with no question marks in your mind. I recommend it 👍

Özgür Can K.Customer review · Translated from Turkish
★★★★★

They replaced the battery of an iPhone 11 in 20 minutes and handed the device back.

Selçuk S.Customer review · Translated from Turkish
★★★★★

They replaced the screen of my iPhone 17 Pro Max with an original one within an hour. Emir and Kerem looked after me very well. An amazing business.

Ali E.Customer review · Translated from Turkish
★★★★★

Thank you, I had my device repaired: front glass replacement on a 17 Pro Max within an hour.

AhkCustomer review · Translated from Turkish
★★★★★

My brother Kerem welcomed us wonderfully; he truly knows the whole workshop by heart. Can, my doctor, left his mark on an iPhone that nobody else could fix. Thank you.

Saidovski M.Customer review · Translated from Turkish
★★★★★

I had the front glass of a 14 Pro Max replaced and I am pleased. Well done.

Alp Tunahan T.Customer review · Translated from Turkish
★★★★★

I had the screen and battery of my 14 Pro Max replaced and I am very pleased. Thanks for your work.

Oğuzhan O.Customer review · Translated from Turkish
★★★★★

I think you will be pleased with their approach, their helpfulness and their care.

Our customerCustomer review · Translated from Turkish

From our customers’ reviews. All reviews

Blog

More articles

All articles
Blog1 min read

Phone works but the screen is black: what to do

If your phone rings or vibrates but the screen is black, the phone is on; the problem is the screen or its connection. Force restart and charge it first. Shine a torch close to the screen in the dark: a faint picture means a backlight fault. If it started after a drop or liquid, the screen is usually replaced.

Read article
Blog1 min read

Lines on the phone screen: causes and fixes

Vertical, horizontal or coloured lines on the screen usually mean the display panel or its connection is damaged. A quick screenshot test tells you in seconds whether the problem is software or the panel.

Read article
Planning an iPhone screen replacement?

Screen faults are diagnosed free of charge. Send us the model on WhatsApp.

+90 537 958 02 02