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Söğütlüçeşme · Kadıköy / Istanbul Free two-way shipping across Turkey
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Blog1 min read

How long does a phone repair take?

How long a phone repair takes depends on the fault, whether the part is ready, adhesive drying, testing and the day’s workload. So the exact time is given after the diagnosis. You can bring the phone in, send it by free partner courier, or choose the motorbike courier in Istanbul.

Cep Market Repair TeamIn Kadıköy since 2006
Key points
  • The time depends on the fault and part availability.
  • Adhesive drying and testing are part of the time.
  • The exact time is given after the diagnosis.
  • Nothing starts without your approval.
  • Courier and mail-in add travel time.

01What decides the time?

FactorEffect
Type of faultA battery and a board repair take different times
Part availabilityIf the part is not ready, it is awaited
AdhesiveScreens and covers need drying time
TestingEvery function is checked before return
WorkloadJobs in the queue affect the time

02The repair process

  1. Diagnosis. The phone is examined; the fault and price are given.
  2. Approval. Nothing starts without your approval.
  3. Repair. The part is replaced or the repair is done.
  4. Test. Picture, touch, sound, camera and charging are tested.
  5. Return. Collect it in store or receive it by courier.
Samsung Galaxy A2 Core inner display replacement

See also mail-in repair and phone screen adhesive drying time.

Brand › Model › Repair listChoose your model, ask about the faultSamsung models

03How to get your phone to us

Visit our store

Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.

Send it by post

Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.

Motorbike courier

Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.

FAQ

Frequently asked questions

01

How long does a phone repair take?

It depends on the fault, part availability and workload; the exact time is given after diagnosis.

02

Is a screen replacement done the same day?

If the part is ready it often is; the time becomes clear at diagnosis.

03

Does sending it by courier take longer?

Travel time is added; the repair itself follows the same steps as in store.

04

Will my data be deleted during the repair?

Data is usually preserved during the repair, but back up your data first; for board repairs we explain at diagnosis.

Customer reviews

What our customers say

★★★★★

I think you will be pleased with their approach, their helpfulness and their care.

Our customerCustomer review · Translated from Turkish
★★★★★

This is the place I have shopped at with endless trust and sincerity for 20 years, since the Cep Market days. I am so glad you are here; Teknoway is the only place for me.

Cavidan T.Customer review · Translated from Turkish
★★★★★

A very good business with friendly staff, and they answered every question I had in full. Thank you, Teknoway.

ParlakplaystationCustomer review · Translated from Turkish
★★★★★

A company I have known for a long time that helps in every way it can. I definitely recommend dropping by and at least listening to their ideas and advice.

Murat Y.Customer review · Translated from Turkish
★★★★★

We had a screen protector fitted, and they gave us gifts I think were worth more than the screen protector. Most of all, thank you for the friendly welcome.

Mehmed P.Customer review · Translated from Turkish
★★★★★

Can looked after me very well and fixed the phone flawlessly. Thank you. When the repair was done, I realised I had left my phone with real experts.

Mustafa Ö.Customer review · Translated from Turkish
★★★★★

Decent, genuine people with amazing care and attention. God bless them, wonderful people.

Can Ç.Customer review · Translated from Turkish
★★★★★

You looked after me very well, thank you. I am pleased.

Mustafachef58 Z.Customer review · Translated from Turkish

From our customers’ reviews. All reviews

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How long will your phone repair take?

Diagnosis is free of charge. Send us the model and fault on WhatsApp.

+90 537 958 02 02