- Green or white residue is corrosion, usually from moisture.
- Clean gently with a dry, soft brush while the phone is off.
- Do not use metal objects, water or liquid cleaners.
- Heavy corrosion needs workshop cleaning or a port replacement.
- Back up your data before the repair.
01Safe cleaning
- Turn it off. Switch off the phone and unplug the cable.
- Dry brush. Gently brush the port with a soft, dry brush.
- Plastic tip. Carefully remove stuck lint with a thin plastic or wooden tip.
- Test it. After a few minutes, try charging with another cable.
02When to bring it in
| Sign | What is done |
|---|---|
| Light residue, charging works | Cleaning is enough |
| Darkened pins | Workshop cleaning or replacement |
| Cuts out when the cable moves | Port replacement |
| Phone getting hot | Short-circuit risk, check now |
See also how a broken charging port is repaired and is a charging port covered by warranty.
Brand › Model › Repair listChoose your model, ask about the faultSamsung models03How to get your phone to us
Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.
Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.
Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.
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