- Switch the phone off and look into the port with a torch.
- A green or white deposit points to corrosion.
- A grey, felt-like build-up is usually lint.
- A moisture warning and on-off charging are signs too.
- If the cable or port gets warm, do not charge.
01Looking into the port safely
- Switch the phone off. Unplug the cable.
- Use light. Look into the port with a torch or in good light.
- Do not touch. Do not put a metal or sharp object into the port while looking.
02By appearance
| Appearance | What it may be |
|---|---|
| Green or bluish deposit | Corrosion |
| White, powdery deposit | Corrosion or dried liquid residue |
| Darkened pins | Advanced corrosion |
| Grey, felt-like build-up | Pocket lint |
03Symptoms by behaviour
- The phone shows a liquid or moisture warning.
- Charging cuts in and out while plugged in.
- The cable or port gets warm while charging.
- Only wireless charging works.
Corrosion is often caused by charging in damp places, use in the bathroom, a sweaty pocket or the seaside.
Safely cleaning a light deposit is in how to clean charging port corrosion, and charging problems after liquid in phone not charging after water.
Brand › Model › Repair listChoose your model, ask about the faultSamsung models04How to get your phone to us
Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.
Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.
Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.
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