- Open web.whatsapp.com or the desktop app on the computer.
- On the iPhone, tap Settings › Linked Devices › Link a Device.
- Scan the computer’s QR code with the iPhone camera.
- A linked device keeps working for a while even when the phone is offline.
- Log out on shared computers when you are done.
01Step by step
- Computer. Open web.whatsapp.com or the WhatsApp desktop app.
- iPhone. Go to WhatsApp › Settings › Linked Devices.
- Link a Device. Tap it and confirm with Face ID or your passcode.
- QR code. Scan the code on the computer with the iPhone camera.
Menu names vary by app version.
02If you have problems
| Symptom | What to do |
|---|---|
| QR code will not scan | Raise screen brightness, clean the camera |
| Connection keeps dropping | Check the computer’s and phone’s internet |
| Messages not arriving | Refresh the page, update WhatsApp |
| A device you do not know is linked | Log it out in Linked Devices at once |
See also WhatsApp video call problem on iPhone and what is FaceTime.
Brand › Model › Repair listChoose your model, ask about the faultiPhone models03How to get your phone to us
Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.
Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.
Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.
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