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Blog1 min read

iPhone 15 will not turn on: what to do

If your iPhone 15 will not turn on, first force restart it: press volume up, then volume down, and hold the side button until the Apple logo appears. Then charge it for a while with a USB-C cable and suitable adapter. If it stays on the Apple logo, try “Update” first in recovery mode with a computer.

Cep Market Repair TeamIn Kadıköy since 2006
Key points
  • Force restart: volume up, volume down, then hold the side button.
  • Charge it for a while with a USB-C cable and suitable adapter.
  • If it stays on the Apple logo, choose “Update” first in recovery mode.
  • “Restore” deletes data; do not choose it first without a backup.
  • If it vibrates or rings, the screen may be the problem.

01Step by step

  1. Force restart. Press volume up, then volume down, then hold the side button until the Apple logo appears.
  2. Charge it. Leave it on a USB-C cable and suitable adapter for a while; try another cable too.
  3. Listen. Ask someone to call you; if it rings or vibrates, the screen is the problem.
  4. Recovery mode. Connect to a computer and choose “Update” first.

02Likely cause by symptom

SymptomLikely cause
No reaction at allBattery, charging or board
Stuck on the Apple logoSoftware or storage
Black screen, phone ringsScreen or connection
After liquid or a dropBoard, screen or battery

See also iPhone black screen will not turn on and iPhone keeps turning on and off.

Brand › Model › Repair listChoose your model, ask about the faultiPhone 15 repairs

03How to get your phone to us

Visit our store

Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.

Send it by post

Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.

Motorbike courier

Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.

FAQ

Frequently asked questions

01

How do I force restart an iPhone 15?

Press and release volume up, then volume down, then hold the side button until the Apple logo appears.

02

What if my iPhone 15 will not charge?

Try another USB-C cable and adapter and check the port for dirt. If it continues, the charging section should be checked.

03

Does recovery mode delete my data?

“Update” keeps your data; “Restore” erases the iPhone.

04

Will the repair delete my data?

Data is usually preserved during a repair; still, you need to back up your data before the repair starts (backups are the customer’s responsibility). With a board repair, we explain at diagnosis.

Customer reviews

What our customers say

★★★★★

Today we had an original battery replacement on our iPhone 14 Pro done by Can, and we thank him very much for his kindness, his speed and his professional support. You can come with no question marks in your mind. I recommend it 👍

Özgür Can K.Customer review · Translated from Turkish
★★★★★

They replaced the battery of an iPhone 11 in 20 minutes and handed the device back.

Selçuk S.Customer review · Translated from Turkish
★★★★★

They replaced the screen of my iPhone 17 Pro Max with an original one within an hour. Emir and Kerem looked after me very well. An amazing business.

Ali E.Customer review · Translated from Turkish
★★★★★

Thank you, I had my device repaired: front glass replacement on a 17 Pro Max within an hour.

AhkCustomer review · Translated from Turkish
★★★★★

My brother Kerem welcomed us wonderfully; he truly knows the whole workshop by heart. Can, my doctor, left his mark on an iPhone that nobody else could fix. Thank you.

Saidovski M.Customer review · Translated from Turkish
★★★★★

I had the front glass of a 14 Pro Max replaced and I am pleased. Well done.

Alp Tunahan T.Customer review · Translated from Turkish
★★★★★

I had the screen and battery of my 14 Pro Max replaced and I am very pleased. Thanks for your work.

Oğuzhan O.Customer review · Translated from Turkish
★★★★★

I think you will be pleased with their approach, their helpfulness and their care.

Our customerCustomer review · Translated from Turkish

From our customers’ reviews. All reviews

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Is your iPhone 15 not turning on?

Diagnosis is free of charge. Send us the model on WhatsApp.

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