- First leave it on charge and force restart it.
- If it shuts down off the charger, the battery may be weak.
- If it loops on the Apple logo, software or storage may be the cause.
- In recovery mode choose “Update” first; “Restore” deletes data.
- A stuck power button can also restart the phone.
01Step by step
- Charge it. Leave it on an original or compatible charger for a while.
- Force restart. The button order depends on the model.
- Remove the case. Take off a case that presses on the power button.
- Recovery mode. Connect to a computer and choose “Update” first.
- Battery Health. If it starts, check Settings › Battery › Battery Health.
02Likely cause by symptom
| Symptom | Likely cause |
|---|---|
| On while charging, off when unplugged | Battery |
| Loops on the Apple logo | Software or storage |
| Started after an update | Software |
| After a drop or liquid | Board or battery connection |
See also iPhone black screen will not turn on and iPhone error 9 (NAND fault).
Brand › Model › Repair listChoose your model, ask about the faultiPhone models03How to get your phone to us
Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.
Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.
Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.
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