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Blog1 min read

iPhone charging port replacement: try these first

If your iPhone will not charge, check the port before replacing it: pocket lint can stop the cable from seating fully. The “This accessory may not be supported” warning is often caused by the cable. If these do not help, the port needs replacing; on many models it sits on the same cable as the bottom microphone.

Cep Market Repair TeamIn Kadıköy since 2006
Key points
  • Lint in the port can stop the cable seating.
  • With the accessory warning, try another cable first.
  • Remove lint gently with a wooden toothpick.
  • On many iPhones the port shares a cable with the bottom microphone.
  • If the port is fine, the charging IC is checked.

01Check the port first

  1. Shine a light. Look into the port with a torch; there may be trapped lint or dust.
  2. Clean gently. Pull the lint outwards with a wooden toothpick.
  3. Plug in. If the cable now goes in deeper than before, the problem may be solved.
  4. Try another cable. A damaged or incompatible cable also stops charging.

02Lightning and USB-C iPhones

Older iPhone models have a Lightning port and newer ones USB-C. Signs of wear are similar for both: the cable feels loose, charging cuts out when it moves, a computer does not recognise the phone. The “This accessory may not be supported” warning is often caused by an uncertified or damaged cable; try another one.

03If the port needs replacing

FactWhy it matters
The port is part of a bottom cableOn many models the bottom microphone and antenna link are on the same cable
Liquid contactCorrosion needs cleaning
If the port is fineThe charging IC is checked

The steps and price factors are in iPhone charging port replacement, and charging faults on the board on our IC chip repair page.

Brand › Model › Repair listChoose your model, ask about the faultiPhone models

04How to get your phone to us

Visit our store

Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.

Send it by post

Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.

Motorbike courier

Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.

FAQ

Frequently asked questions

01

Can lint in the iPhone port stop charging?

Yes. Lint stops the cable seating fully; cleaning gently with a wooden toothpick is often enough.

02

What does “This accessory may not be supported” mean?

The cable may be uncertified or damaged, or there is dirt in the port. Try another cable first.

03

Is the microphone replaced with the port?

On many models the bottom microphone is on the same cable as the port, so they are renewed together.

04

Will a port replacement delete my data?

Data is usually preserved during a repair; still, you need to back up your data before the repair starts (backups are the customer’s responsibility).

Customer reviews

What our customers say

★★★★★

Today we had an original battery replacement on our iPhone 14 Pro done by Can, and we thank him very much for his kindness, his speed and his professional support. You can come with no question marks in your mind. I recommend it 👍

Özgür Can K.Customer review · Translated from Turkish
★★★★★

They replaced the battery of an iPhone 11 in 20 minutes and handed the device back.

Selçuk S.Customer review · Translated from Turkish
★★★★★

They replaced the screen of my iPhone 17 Pro Max with an original one within an hour. Emir and Kerem looked after me very well. An amazing business.

Ali E.Customer review · Translated from Turkish
★★★★★

Thank you, I had my device repaired: front glass replacement on a 17 Pro Max within an hour.

AhkCustomer review · Translated from Turkish
★★★★★

My brother Kerem welcomed us wonderfully; he truly knows the whole workshop by heart. Can, my doctor, left his mark on an iPhone that nobody else could fix. Thank you.

Saidovski M.Customer review · Translated from Turkish
★★★★★

I had the front glass of a 14 Pro Max replaced and I am pleased. Well done.

Alp Tunahan T.Customer review · Translated from Turkish
★★★★★

I had the screen and battery of my 14 Pro Max replaced and I am very pleased. Thanks for your work.

Oğuzhan O.Customer review · Translated from Turkish
★★★★★

I think you will be pleased with their approach, their helpfulness and their care.

Our customerCustomer review · Translated from Turkish

From our customers’ reviews. All reviews

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iPhone not charging?

Send your model on WhatsApp; we check for free whether it is the port or the cable.

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