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Blog1 min read

iPhone screen moving by itself: check these settings first

If your iPhone screen scrolls, zooms or moves strangely by itself, first check the accessibility features that can do this: Zoom, VoiceOver, Voice Control and Switch Control. If they are off and the problem continues, touch or the screen may be faulty.

Cep Market Repair TeamIn Kadıköy since 2006
Key points
  • With Zoom on, the screen can enlarge and pan by itself.
  • With VoiceOver on, touches work differently.
  • Voice Control can mistake nearby sounds for commands.
  • If these are off, it may be a touch fault.
  • Restart and update iOS first.

01Check the accessibility settings first

Some features under Settings › Accessibility can make the screen seem to move unexpectedly:

FeatureSignWhat to do
ZoomThe screen enlarges and pansDouble-tap with three fingers or turn it off
VoiceOverA tap selects instead of openingTurn it off or ask Siri to turn it off
Voice ControlIt acts when it hears soundTurn it off
Switch ControlA frame moves around the screenTurn it off

Menu names can differ slightly by iOS version.

02Then simple steps

  1. Restart. A temporary software glitch often clears with a restart.
  2. Update iOS. From Settings › General › Software Update.
  3. Remove the protector. A lifted or cracked screen protector can register as touches.
  4. Remove the case. A case pressing on the edges can trigger the screen.

03If it is hardware

If the settings are off and the screen still moves by itself without the protector and case, the touch layer, the screen or its connection may be faulty. Fixes for a screen that taps by itself are in iPhone ghost touch fix, and the screen options on our screen replacement page.

Brand › Model › Repair listChoose your model, ask about the faultiPhone models

04How to get your phone to us

Visit our store

Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.

Send it by post

Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.

Motorbike courier

Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.

FAQ

Frequently asked questions

01

Why does my iPhone screen zoom in by itself?

Zoom may be on. Double-tap with three fingers to undo it or turn it off in Settings › Accessibility.

02

How do I turn off VoiceOver while it is on?

Ask Siri to “Turn off VoiceOver”, or double-tap to select items in Settings.

03

The settings are off but it continues. What should I do?

Remove the protector and case and restart. If it continues, touch or the screen should be checked.

04

Will a screen replacement delete my data?

Data is usually preserved during a repair; still, you need to back up your data before the repair starts (backups are the customer’s responsibility).

Customer reviews

What our customers say

★★★★★

Today we had an original battery replacement on our iPhone 14 Pro done by Can, and we thank him very much for his kindness, his speed and his professional support. You can come with no question marks in your mind. I recommend it 👍

Özgür Can K.Customer review · Translated from Turkish
★★★★★

They replaced the battery of an iPhone 11 in 20 minutes and handed the device back.

Selçuk S.Customer review · Translated from Turkish
★★★★★

They replaced the screen of my iPhone 17 Pro Max with an original one within an hour. Emir and Kerem looked after me very well. An amazing business.

Ali E.Customer review · Translated from Turkish
★★★★★

Thank you, I had my device repaired: front glass replacement on a 17 Pro Max within an hour.

AhkCustomer review · Translated from Turkish
★★★★★

My brother Kerem welcomed us wonderfully; he truly knows the whole workshop by heart. Can, my doctor, left his mark on an iPhone that nobody else could fix. Thank you.

Saidovski M.Customer review · Translated from Turkish
★★★★★

I had the front glass of a 14 Pro Max replaced and I am pleased. Well done.

Alp Tunahan T.Customer review · Translated from Turkish
★★★★★

I had the screen and battery of my 14 Pro Max replaced and I am very pleased. Thanks for your work.

Oğuzhan O.Customer review · Translated from Turkish
★★★★★

I think you will be pleased with their approach, their helpfulness and their care.

Our customerCustomer review · Translated from Turkish

From our customers’ reviews. All reviews

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iPhone screen moving by itself?

Send your model on WhatsApp; we check for free whether it is a setting or a fault.

+90 537 958 02 02