- First force restart and update iOS.
- Remove the screen protector and case and test again.
- If Touch Accommodations is on, turn it off and test.
- If it started after a screen replacement, the part may be mismatched or faulty.
- Back up your data before the repair.
01Step-by-step fix
- Force restart. Volume up, volume down, then hold the side button.
- Update. Settings › General › Software Update.
- Protector and case. Remove both and wipe the screen with a dry cloth.
- Touch Accommodations. Turn off Settings › Accessibility › Touch › Touch Accommodations if it is on.
- Unplug it. If it only happens while charging, try another charger.
Button order and menu names vary by model and iOS version.
02Likely cause by symptom
| Symptom | Likely cause |
|---|---|
| Started after a screen replacement | Mismatched or faulty part |
| Only while charging | Charger |
| With a protector fitted | The protector |
| Silent icon turns on and off | Silent switch |
| After a drop or liquid | Screen or touch layer |
See also touch screen moving by itself and iPhone silent switch toggles by itself.
Brand › Model › Repair listChoose your model, ask about the faultiPhone models03How to get your phone to us
Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.
Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.
Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.
iPhone
iPad
MacBook
iMac and Mac
Apple Watch
Samsung
Xiaomi
Huawei
OPPO
PlayStation
