- First check Portrait Orientation Lock is off.
- Some apps only work in portrait.
- On most models the Home Screen does not rotate.
- Restart the phone and update the software.
- If no app rotates, the sensor is checked.
01Step by step
- Orientation lock. Open Control Centre and turn off the lock-and-arrow Portrait Orientation Lock.
- App. Test in an app that rotates, such as Photos or Calculator.
- Display Zoom. If the view is Zoomed in Settings › Display & Brightness, try Standard.
- Restart. Turn the phone off and on and update iOS.
Menu names vary by iOS version.
02Likely cause by symptom
| Symptom | Likely cause |
|---|---|
| Never rotates, lock icon shown | Portrait Orientation Lock |
| One app does not rotate | The app is portrait only |
| Home Screen does not rotate | Model or Zoomed view |
| Settings fine, never rotates | Motion sensor or board |
See also what is a gyroscope and what is iPhone Haptic Touch.
Brand › Model › Repair listChoose your model, ask about the faultiPhone models03How to get your phone to us
Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.
Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.
Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.
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