- iPhone has no sensor test code open to users.
- On a call, the screen should go dark when the phone is near your ear.
- Auto-Brightness shows the ambient light sensor works.
- Screen rotation and Level in the Measure app test the motion sensors.
- Test Face ID by trying to set it up in Settings › Face ID & Passcode.
01Testing sensors without a code
| Sensor | How to test |
|---|---|
| Proximity | Hold the phone to your ear on a call; the screen should go dark |
| Ambient light | Change the light with Auto-Brightness on |
| Gyroscope and accelerometer | Rotate the screen, open Measure › Level |
| Face ID | Try setting it up in Settings › Face ID & Passcode |
| Compass | Open the Compass app and turn the phone |
02If a sensor fails
- Clean it. Wipe the top of the screen and the sensor area.
- Remove the protector. A thick or tinted protector can cover the sensor.
- Update and restart.
- Diagnosis. If it started after a drop or screen replacement, the sensor cable should be checked.
Menu names vary by iOS version.
See also iPhone touch screen test and iPhone proximity sensor setting.
Brand › Model › Repair listChoose your model, ask about the faultiPhone models03How to get your phone to us
Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.
Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.
Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.
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