- The bottom speaker plays music and speakerphone.
- The earpiece gives the sound you hear at your ear on calls.
- Dust and dirt in the grille can distort the sound.
- Liquid and knocks damage the speaker cone.
- If crackling continues, the speaker needs replacing.
01Which speaker is faulty?
| Symptom | Faulty part |
|---|---|
| Music and ringtone crackle | Bottom speaker |
| Sound at your ear crackles on calls | Earpiece |
| Crackling only at high volume | Speaker cone |
| Muffled after getting wet | Liquid in the speaker |
02What should you do?
- Remove the case. A case or protector may cover the grille.
- Clean it. Gently brush the grille with a soft, dry, clean brush.
- Test it. Drag the ringtone slider in Settings › Sounds & Haptics.
- Turn off Bluetooth. Make sure the sound is not going to another device.
- If it got wet. Let the phone dry; do not charge it.
See also phone speaker crackling fix and water in the phone speaker.
Brand › Model › Repair listChoose your model, ask about the faultiPhone models03How to get your phone to us
Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.
Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.
Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.
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