- iPhone has no hidden hardware test menu.
- The *3001#12345#* code opens Field Test mode; it shows network and signal details.
- Test the screen with solid-colour images and touch by dragging an icon around the screen.
- Test the speaker, microphone and cameras separately with their own apps.
- For a definite hardware check, diagnosis is free.
01Field Test mode
- Open the Phone app. Type *3001#12345#* on the keypad and call.
- Look at the screen. Network, cell and signal details are listed; content varies by iOS version.
- Exit. Just return to the Home Screen; no settings change.
This mode does not test the screen, sound or sensors; it only shows network details.
02Test the hardware step by step
| Part | How to test |
|---|---|
| Screen | Look for spots and lines on white, black, red, green and blue images |
| Touch | Drag an icon across the whole screen; no area should stick |
| Speaker and microphone | Record and play back a voice memo |
| Cameras | Open every lens and the front camera |
| Proximity sensor | During a call, covering the sensor should turn the screen off |
See also how to test an iPhone screen and iPhone proximity sensor setting.
Brand › Model › Repair listChoose your model, ask about the faultiPhone models03How to get your phone to us
Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.
Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.
Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.
iPhone
iPad
MacBook
iMac and Mac
Apple Watch
Samsung
Xiaomi
Huawei
OPPO
PlayStation
