- A case or screen protector can cover the microphones.
- Wind and loud sound can be heard as crackling.
- A connected Bluetooth headset can take over recording.
- Test each microphone with Voice Memos, the front camera and the rear camera.
- Crackling after a drop or liquid can point to a faulty microphone.
01Test the microphones
| Test | Which microphone |
|---|---|
| Recording in Voice Memos | Bottom microphone |
| Video with the front camera | Front microphone |
| Video with the rear camera | Rear microphone |
Listen to the recordings; if only one crackles, that microphone is the problem.
02Step-by-step checks
- Remove the case and protector. They may cover the microphone holes.
- Turn off Bluetooth. A connected headset may be recording instead.
- Try without wind. Wind sounds like crackling.
- Update and restart. This rules out a software cause.
See also iPhone: the other person cannot hear me and caller cannot hear me on the phone.
Brand › Model › Repair listChoose your model, ask about the faultiPhone models03How to get your phone to us
Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.
Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.
Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.
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