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Söğütlüçeşme · Kadıköy / Istanbul Free two-way shipping across Turkey
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Blog1 min read

How to fix a purple spot on the phone screen

A purple or purple-black spot on the screen shows that the display panel was damaged by a drop or pressure. It will not go away by rubbing or with a setting and can spread over time. The fix is a screen replacement; data is usually preserved during the repair, but back up your data first.

Cep Market Repair TeamIn Kadıköy since 2006
Key points
  • A purple spot comes from damage to the layers inside the panel.
  • The spot does not fade by itself; it often grows slowly.
  • Touch may stop working where the spot is.
  • The fix is a screen replacement; replacing only the glass is not enough.
  • Back up your data before the spot grows.

01What causes a purple spot?

When the phone is dropped, sat on or crushed in a bag, the panel under the glass can crack. The damaged area shows as a purple, dark blue or black spot. Even if the glass looks fine, the inner layer may be damaged.

02Will the purple spot go away?

No. The spot comes from physical damage inside the panel, so settings, software or cleaning will not remove it. It can spread along the crack and affect touch too.

SituationWhat to do
Small spot, screen still usableBack up and plan a screen replacement
The spot is spreadingDo not delay the replacement
Touch does not workScreen replacement

03The fix: a screen replacement

There are OEM, original and refurbished part options for a screen replacement, and we tell you which ones suit your model. After the replacement, the picture and touch are tested. See also ink spreading on the phone screen, or choose your model on our iPhone models page.

Brand › Model › Repair listChoose your model, ask about the faultiPhone models
iPhone 12 and 12 Pro Max screen replacement

04How to get your phone to us

Visit our store

Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.

Send it by post

Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.

Motorbike courier

Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.

FAQ

Frequently asked questions

01

Will the purple spot on the screen go away by itself?

No. It comes from panel damage; it does not fade and can grow.

02

Will the purple spot harm my data?

No. It only affects the picture. Data is usually preserved during a repair; still, you need to back up your data before the repair starts (backups are the customer’s responsibility).

03

Will replacing the front glass fix the purple spot?

No. The spot is in the panel under the glass; the whole screen must be replaced.

04

Why does a purple spot spread?

Damage inside the panel can spread with pressure and heat. Not squeezing the phone in a pocket or pressing on the screen slows it down.

Customer reviews

What our customers say

★★★★★

They replaced the screen of my iPhone 17 Pro Max with an original one within an hour. Emir and Kerem looked after me very well. An amazing business.

Ali E.Customer review · Translated from Turkish
★★★★★

I had the screen and battery of my 14 Pro Max replaced and I am very pleased. Thanks for your work.

Oğuzhan O.Customer review · Translated from Turkish
★★★★★

I think you will be pleased with their approach, their helpfulness and their care.

Our customerCustomer review · Translated from Turkish
★★★★★

This is the place I have shopped at with endless trust and sincerity for 20 years, since the Cep Market days. I am so glad you are here; Teknoway is the only place for me.

Cavidan T.Customer review · Translated from Turkish
★★★★★

A very good business with friendly staff, and they answered every question I had in full. Thank you, Teknoway.

ParlakplaystationCustomer review · Translated from Turkish
★★★★★

A company I have known for a long time that helps in every way it can. I definitely recommend dropping by and at least listening to their ideas and advice.

Murat Y.Customer review · Translated from Turkish
★★★★★

We had a screen protector fitted, and they gave us gifts I think were worth more than the screen protector. Most of all, thank you for the friendly welcome.

Mehmed P.Customer review · Translated from Turkish
★★★★★

Can looked after me very well and fixed the phone flawlessly. Thank you. When the repair was done, I realised I had left my phone with real experts.

Mustafa Ö.Customer review · Translated from Turkish

From our customers’ reviews. All reviews

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Is there a purple spot on your screen?

We will tell you the screen replacement options and price; diagnosis is free. Send us the model on WhatsApp.

+90 537 958 02 02