- A phone brought from abroad is registered with a passport.
- Individual registration without a passport is not possible.
- The fee is paid to the tax office.
- Registration is completed via e-Devlet or a carrier.
- An unregistered phone stops working with Turkish SIMs after the deadline.
01Registration steps
- IMEI. Dial *#06# on the phone to find the IMEI number.
- Fee. Pay the registration fee at the tax office or the online tax office.
- Registration. Use the e-Devlet service for devices brought from abroad or a carrier store.
- Check. Confirm registration with the IMEI query on e-Devlet.
02Common situations
| Situation | What to do |
|---|---|
| No passport | Individual registration is not possible |
| Deadline passed | Ask the official authorities |
| Phone blocked as unregistered | It works again once registered |
| Used phone from abroad | Check its IMEI before buying |
Deadlines, fees and conditions can change; check the BTK and Revenue Administration pages for current details.
See also cloned IMEI phone and buying and selling used phones in Kadıköy.
Brand › Model › Repair listChoose your model, ask about the faultSamsung models03How to get your phone to us
Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.
Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.
Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.
iPhone
iPad
MacBook
iMac and Mac
Apple Watch
Samsung
Xiaomi
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OPPO
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