Skip to content
Söğütlüçeşme · Kadıköy / Istanbul Free two-way shipping across Turkey
Closed now · opens today at 09:30Closed · opens at 09:30 +90 537 958 02 02 TREN
Blog1 min read

Can a phone bought abroad be registered in Turkey without a passport?

A phone brought from abroad is IMEI-registered with passport details; individual registration without a passport is not possible. The fee is paid to the tax office and registration is completed via e-Devlet or a carrier. There is a deadline from your entry date; check current details on official pages.

Cep Market Repair TeamIn Kadıköy since 2006
Key points
  • A phone brought from abroad is registered with a passport.
  • Individual registration without a passport is not possible.
  • The fee is paid to the tax office.
  • Registration is completed via e-Devlet or a carrier.
  • An unregistered phone stops working with Turkish SIMs after the deadline.

01Registration steps

  1. IMEI. Dial *#06# on the phone to find the IMEI number.
  2. Fee. Pay the registration fee at the tax office or the online tax office.
  3. Registration. Use the e-Devlet service for devices brought from abroad or a carrier store.
  4. Check. Confirm registration with the IMEI query on e-Devlet.

02Common situations

SituationWhat to do
No passportIndividual registration is not possible
Deadline passedAsk the official authorities
Phone blocked as unregisteredIt works again once registered
Used phone from abroadCheck its IMEI before buying

Deadlines, fees and conditions can change; check the BTK and Revenue Administration pages for current details.

See also cloned IMEI phone and buying and selling used phones in Kadıköy.

Brand › Model › Repair listChoose your model, ask about the faultSamsung models

03How to get your phone to us

Visit our store

Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.

Send it by post

Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.

Motorbike courier

Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.

FAQ

Frequently asked questions

01

Can a phone from abroad be registered without a passport?

No. Individual registration of a phone brought by a traveller is done with passport details.

02

Where is registration done?

After paying the fee, it is completed via e-Devlet or a carrier.

03

What happens if I do not register the phone?

After a set period, the phone will not connect to Turkish networks.

04

Is changing the IMEI a solution?

No. Changing an IMEI is illegal; we do not do it and do not recommend it.

Customer reviews

What our customers say

★★★★★

I think you will be pleased with their approach, their helpfulness and their care.

Our customerCustomer review · Translated from Turkish
★★★★★

This is the place I have shopped at with endless trust and sincerity for 20 years, since the Cep Market days. I am so glad you are here; Teknoway is the only place for me.

Cavidan T.Customer review · Translated from Turkish
★★★★★

A very good business with friendly staff, and they answered every question I had in full. Thank you, Teknoway.

ParlakplaystationCustomer review · Translated from Turkish
★★★★★

A company I have known for a long time that helps in every way it can. I definitely recommend dropping by and at least listening to their ideas and advice.

Murat Y.Customer review · Translated from Turkish
★★★★★

We had a screen protector fitted, and they gave us gifts I think were worth more than the screen protector. Most of all, thank you for the friendly welcome.

Mehmed P.Customer review · Translated from Turkish
★★★★★

Can looked after me very well and fixed the phone flawlessly. Thank you. When the repair was done, I realised I had left my phone with real experts.

Mustafa Ö.Customer review · Translated from Turkish
★★★★★

Decent, genuine people with amazing care and attention. God bless them, wonderful people.

Can Ç.Customer review · Translated from Turkish
★★★★★

You looked after me very well, thank you. I am pleased.

Mustafachef58 Z.Customer review · Translated from Turkish

From our customers’ reviews. All reviews

Blog

More articles

All articles
Blog1 min read

Phone works but the screen is black: what to do

If your phone rings or vibrates but the screen is black, the phone is on; the problem is the screen or its connection. Force restart and charge it first. Shine a torch close to the screen in the dark: a faint picture means a backlight fault. If it started after a drop or liquid, the screen is usually replaced.

Read article
Blog1 min read

Lines on the phone screen: causes and fixes

Vertical, horizontal or coloured lines on the screen usually mean the display panel or its connection is damaged. A quick screenshot test tells you in seconds whether the problem is software or the panel.

Read article
Another problem with your phone?

Diagnosis is free of charge. Send us the model on WhatsApp.