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Blog1 min read

Cloned IMEI phone: what it means and what to do

IMEI cloning means copying one phone’s identity number to another device, and it is illegal in Turkey. A phone with a cloned or unregistered IMEI is blocked from the network; there is no legal way to “unblock” it. What you should do is check your IMEI on e-Devlet and have the device legally registered.

Cep Market Repair TeamIn Kadıköy since 2006
Key points
  • IMEI cloning copies a device’s identity number to another device and is illegal.
  • Phones with cloned or unregistered IMEIs are blocked from the network.
  • You can check the IMEI status with the IMEI query service on e-Devlet.
  • A phone brought from abroad must be registered within the legal period.
  • We do not change IMEIs; we repair phone hardware faults.

01How to check the IMEI status

  1. Find your IMEI. Dial *#06# or check the label on the box.
  2. Go to e-Devlet. Enter the number in the IMEI query service.
  3. Read the result. Registered, unregistered or copied (cloned) status is shown.

02What to do in your case

StatusWhat to do
RegisteredThe network problem has another cause
Brought from abroad, unregisteredRegister it within the legal period
Shown as a copy (clone)Contact the seller and the official channels
Reported stolenStop using it and contact the authorities
IMEI registration for a phone brought from abroad

See also how to find out which carrier your number is on and how to find out your phone’s model.

Brand › Model › Repair listChoose your model, ask about the faultiPhone models

03If the network problem is not the IMEI

If your IMEI is registered but there is no signal, the SIM card, the antenna or the phone’s cellular section may be the cause; diagnosis is free.

FAQ

Frequently asked questions

01

Can a phone with a cloned IMEI be unblocked?

No, there is no legal way. Changing or cloning an IMEI is illegal; contact the official channels.

02

Where do I check my IMEI?

With the IMEI query service on e-Devlet. You can find the IMEI by dialling *#06# or on the box.

03

Why was the phone I brought from abroad blocked?

The registration period may have ended. The phone needs to be legally registered.

04

Do you offer IMEI changes?

No. Changing an IMEI is illegal; we repair phone hardware faults.

Customer reviews

What our customers say

★★★★★

I think you will be pleased with their approach, their helpfulness and their care.

Our customerCustomer review · Translated from Turkish
★★★★★

This is the place I have shopped at with endless trust and sincerity for 20 years, since the Cep Market days. I am so glad you are here; Teknoway is the only place for me.

Cavidan T.Customer review · Translated from Turkish
★★★★★

A very good business with friendly staff, and they answered every question I had in full. Thank you, Teknoway.

ParlakplaystationCustomer review · Translated from Turkish
★★★★★

A company I have known for a long time that helps in every way it can. I definitely recommend dropping by and at least listening to their ideas and advice.

Murat Y.Customer review · Translated from Turkish
★★★★★

We had a screen protector fitted, and they gave us gifts I think were worth more than the screen protector. Most of all, thank you for the friendly welcome.

Mehmed P.Customer review · Translated from Turkish
★★★★★

Can looked after me very well and fixed the phone flawlessly. Thank you. When the repair was done, I realised I had left my phone with real experts.

Mustafa Ö.Customer review · Translated from Turkish
★★★★★

Decent, genuine people with amazing care and attention. God bless them, wonderful people.

Can Ç.Customer review · Translated from Turkish
★★★★★

You looked after me very well, thank you. I am pleased.

Mustafachef58 Z.Customer review · Translated from Turkish

From our customers’ reviews. All reviews

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Is there a hardware problem with your phone?

Hardware faults are diagnosed free of charge. Send us the model on WhatsApp.

+90 537 958 02 02